October 28, 2011
By: Robert Silverman
Hyundai is a company known for quality and solid customer service, which it is why it so surprising that we are continuing to get calls on the 1 800 LEMON LAW hotline from so many distressed 2011 Hyundai Sonata drivers.
We recently wrote about the tire and alignment troubles and transmission problems, and now we are bringing your attention to the issues with Hyundai’s new hybrid model, the 2011 Hyundai Sonata Hybrid. There is a Hyundai Sonata Hybrid check engine light problem. This is a beautiful car that just hit the production line this year, and unfortunately it appears there are few flaws causing the check engine light to come on, loss of power, and the car stumbling in traffic. Sadly, being that the car is so new and the problems are intermittent, there are some Hyundai service advisors who are having difficulty verifying and fixing the issue. But as we have discussed before, this is not your fault and it should not prevent you from fighting for your rights. Even if the problem cannot be duplicated while at the dealer, make sure you receive a repair invoice with the date, mileage and the complaint. And if you feel that you are getting no satisfaction from your Hyundai dealer, take your car to another authorized Hyundai dealer. You are permitted to do this under Hyundai warranty.
Lastly, there is an engine-associated recall that all Hyundai Sonata Hybrid drivers need to be aware of. Please make sure you contact your Hyundai dealer to arrange for the recall as soon as possible.
If your Hyundai Sonata Hybrid is in the shop three or more times (with or without the engine recall), or an extended period of time for the check engine light, loss of power, stumbling, jerking, or any issue, we can help you seek remedy under State Lemon Laws and Federal Warranty Law. As you know, the help under these Laws is completely free to you. Call 1-800 LEMON LAW (1-800-536-6652) or send us an e-mail and we will contact you to discuss your situation and how we can help.