Honda Pilot Vibration Problems Are Leaving Drivers All Shook Up

January 7, 2014
By: Robert Silverman

Honda is well-known for its quality and customer satisfaction, which has resulted in impressive sales and driver loyalty year after year.  Sadly, though, they have now fallen into a trend we have seen from other manufacturers–stating an issue is normal when, in fact, they have no fix.  Despite the numerous drivers complaining of a Honda Pilot vibration problem, the car company insists that it is a normal characteristic of the vehicle.

Honda Pilot drivers have called the 1 800 LEMON LAW hotline complaining of vibration in the steering, braking, and the center dash. While dealers have performed minor adjustments, they are now telling consumers no fix is available.  Some drivers feel the blame should be placed on Honda’s VCM system, also known as variable cylinder management, a system used to disable one back of cylinders during certain periods (i.e., highway driving) of driving to save on gas mileage.  This is commonly referred to as  “eco boost.” While this has not been proven, we have seen other manufacturers, including Ford and Chrysler,  trying to improve gas mileage while causing numerous other usability problems.

If you are dealing with a Honda Pilot vibration issue, make an appointment at an authorized Honda dealership as soon as possible.  Offer to take the service adviser on a drive to illustrate the problem you are experiencing. Make sure when you pick up the vehicle, you receive a repair invoice–do not let them keep the ticket open. If they verify the problem, ensure it is written on the repair ticket, even if they do not fix it.  If they say there is no fix, make sure that is written on the repair invoice.   Once you are in three or more times, you must examine your rights under State and Federal Laws.

If you suffer from a Honda Pilot vibration problem, please submit your information here to determine if you are entitled to 100% cost-free help under State Lemon Laws or Federal Warranty Statutes.  You could be looking at a new car, a complete repurchase or significant monetary compensation to reflect the vehicle’s diminished value.  The key is to continue documenting the issue and fighting for what you are rightfully entitled to receive under the law.