Bluetooth Problems Leaving You Speechless? You Have Rights.

January 7, 2025
By: Robert Silverman

When many people think of the term Lemon Law, they think of something extreme such as transmission troubles, countless check engine lights, power steering giving out, or brakes not braking.

And while those problems could all be classified as dangerous defects, many drivers are unaware that radio issues, backup camera concerns, or even Bluetooth problems could result in significant recourse, specifically under Federal Law.

Modern vehicles are equipped with advanced electronics that play a critical role in convenience, safety, and functionality.

Faulty sound systems that cut out unexpectedly, navigation systems that misdirect or fail entirely, or Bluetooth connections that drop calls or refuse to sync can create ongoing frustrations for vehicle owners. If these systems repeatedly fail to function as intended despite multiple repair attempts, they could meet the criteria for legal recourse under Federal Law.

Have you been back repeatedly for a Bluetooth problem, a radio replacement, or a navigation system that leads you nowhere? The Federal Magnuson Moss Warranty Act says that if you have a warranty, that warranty should ensure that problems are fixed efficiently and effectively.

If you are back three, four, five times before the problem is resolved, you are entitled to compensation from the manufacturer for the diminished value of your vehicle caused by the defect. This could result in thousands of dollars back in your pocket while you retain ownership of the vehicle.

The same applies to infotainment systems that freeze, rearview cameras that fail to display properly, or faulty electronics that interfere with your ability to drive safely.

Manufacturers are obligated to ensure that these systems work as promised when covered under warranty, and repeated failure to repair them opens the door for legal action under the Magnuson Moss Warranty Act.

Best of all, just like the Lemon Law, representation under the Magnuson Moss Warranty Act is completely free to the consumer. If you prevail, the manufacturer must pay all attorney fees and legal costs on top of your compensation. If you do not prevail, there is no cost to you.

What should you do if one of these frustrating defects is driving you crazy? Start by documenting your repair visits. Always request an invoice from the dealer each time you bring the vehicle in, and ensure it notes that the same issue persists despite previous repair attempts.

Once you’ve returned to the dealer three or more times for the same issue, it’s time to meet with a Lemon Law Attorney in your state to discuss your rights and options.

After all, you pay top dollar for your vehicle. If critical systems aren’t working the way they should, there’s no reason for you to settle for anything less than what you were promised. Whether it’s a transmission issue or a misbehaving navigation system, the law is on your side.