Audi Oil Consumption Problem Running Rampant
We are getting numerous calls on the 1 800 LEMON LAW hotline from Audi A4 and Audi S5 drivers who are going back and forth to the dealer regularly because their oil light keeps coming on. It seems many Audi drivers are dealing with an oil consumption issue.
Audi service advisers cannot always figure out the origins of the consumption problems, however we have seen several instances of engine replacement.
If the matter is not addressed promptly, it could result in significant internal damage to the vehicle. Although a majority of our cases have been with Audi A4 and S5 models, we have also seen the problem in A5 and A6 models as well.
If your oil light comes on in your Audi, it is essential that you bring the car to an Audi-authorized dealership as soon as possible.
Make sure they provide detailed repair invoices each and every time the car is at the shop. If you have to return repeatedly for oil consumption tests, it is essential that you keep records of all tests and results.
Many of our clients have been successful in their Audi oil consumption claims, with cases resulting in repurchases, replacements and monetary compensation.
And, if we can help you, the legal representation is completely cost-free under the fee-shifting provisions of the Get Rid of Your Lemon form. We will review your situation and let you know how we can help you get back on the road to recovery.
Learn more about NJ Lemon Law, NY Lemon Law, and PA Lemon Law on our state lemon law pages.
October 9th, 2012 at 7:54 pm
purchased audi a4 used at yonkers auto mall. live in ct have been to new york twice and now about to go third time monday consumes oil and dealership repair shop keeps stating thi is normal and in spec pleaese help
October 10th, 2012 at 11:10 am
Chris: We will reach out today to see if there is something we can do.
October 14th, 2012 at 11:55 am
my 2000 a4 oil light keeps flashing on i just had and oil change and i dont no what it could be 10/14/2012
November 28th, 2012 at 1:16 pm
Hello,
I have been experiencing the same oil consumption problems with my Audi A4 2011. I believe there is something wrong with this year’s manufacturing and no one at the dealership nor headquarters level is willing to listen or agree with me. They have offered me service packages to keep me quiet and to further try to convince me that this behavior is normal. Please help me out!
Thanks,
Holly
December 16th, 2012 at 2:15 pm
i had the same problem ,erery month the audi a4 say on the computor that a qt of iol need needed and the oil is too low.I just brought this car from a dealer on boston rd about 5 month ago for 23000$ and finance through bank.What can i do ,this car is a lemon.
January 12th, 2013 at 9:25 pm
Bought a 2009 A4 2.0t about 4 months ago and have been to the dealer for the oil light 4 times already. They continue to tell us the same thing; “this is normal and may be due to your driving conditions”?!?!?!.. We driving the car probably less than 100 miles a week so this is ridiculous… The car only had 25k miles on it when I bought and has the CPO extended warranty up to 100k.. But if I need to put a quart of oil in this thing once a month – then something is completely wrong…… How should I proceed?
January 15th, 2013 at 9:30 am
Angel: We have resolved a number of these cases. Please visit https://www.lemonlaw.com/lemon-law-firm.html to find a lemon law lawyer in your state.
February 4th, 2013 at 6:18 pm
I just saw these comments. I have a 2007 s4 with 60,000 miles and am trying to decide whether or not to keep it. Since the very beginning I have had to add a quart of oil about every 1200 miles and the response I have been given by the dealership is that this is normal and nothing to be concerned about. What are your thoughts. I do not think I have ever had a compression test done. Would that be something at my expense?
March 20th, 2013 at 4:35 pm
just purchased a a4 2.0t wagon on feb. 9 from private person.
oil light came on 3 days after purchase. come to find out this is a common problem. took it to dealer for oil consumption test. – it failed and was determined it needed a $4200 piston ring replacement. no warranty, contacted audi of america several times and they refuse to pay for the repair. furious
March 29th, 2013 at 10:35 pm
I have been a mechanic for 30 years and have only seen this type of oil consumption with cars that have milage of over 90K and the usual cause is worn valve guides. I have a 2008 Audi A4 2.0L Turbo. I bought it used and love the car, but, this oil consumption situation needs to be addressed by the manufacturer. However, any manufacturer will procrastinate as long as possible mainly because the majority of owners will not challenge the dealers after being told that the problem is within specs. If it is within specs why then do my other 3 vehicles not go through oil like this. I have a 2002 VW GTI 337 (Limited Edition 25th Anniversary only 1750 sent to the USA) and it has over 200K miles and before I change the oil every 4000 miles I check it first. I DON’T LOOSE ANY NOTICEABLE AMOUNT EVER. Yes, It is the original engine and have never done anything other than standard maintenance on it. With current technology and modern alloys being used any engine that is properly maintained and not leaking oil should not only last for at least 300K+miles without any major repairs but not consume oil at the rate these are. I will be disassembling this motor to find the exact cause of the oil consumption and as I stated before I will be looking very close to the valve train, specifically the valve guide clearance and seals, for excessive wear & clearance. There are a limited amount of things it can be the valve guides &/or seals, oil control piston rings and as a long-shot it could be the turbo itself by oil getting past the seals and getting into the turbine or vane area. I say these things because the chrome exhaust tips at the rear of the car are black and this points to oil being burned in the combustion chamber and going out the exhaust. I know many would say if that is the case the plugs would foul, turbo failure or clogging, catalytic converter would clog and there would be black smoke out the exhaust. All this would be true for a big oil leak, however, at a rate of 1 to 1 1/2 quarts per 2000 to 2700 miles the amount of oil being burned in the engine is minuscule and not at a rate that would build up carbon deposits in the catalytic converter clogging it or put out any noticeable smoke while driving. In fact with temperatures inside the combustion chamber being 2000+ degrees there is probably very little carbon buildup on the top of the pistons or even on the valves themselves. If you consider how many times the spark plugs fire over the course of driving 2000 to 2700 miles the amount of oil being burned in each cylinder is most likely well within specs. HOWEVER, KNOWING DAM WELL THAT THIS CONSUMPTION SHOULDN’T HAPPEN AFTER BREAK-IN IT SHOULD BE RECTIFIED.
March 31st, 2013 at 4:50 pm
Have a 09 A4 2.0 turbo adding a quart of oil every 200 yes 200 miles
Paid 702.44 for part one testing at dealer, Did nothing waste of money,
Why would Audi not want to step up and due THE RIGHT THING, they know the problem. The piston rings were incorrectly manufactured,100%
Audi’s responsibility. I hope enough people come forward to force Audi to
except responsibility or if they choose to turn a blind eye, my hope then would be fallout far greater monetarily to Audi then fixing the problem.
April 23rd, 2013 at 11:55 am
Thanks Mechanic Tom for your insight! Recently purchased 2010 A5. Oil consumption issue every other month or 1,000 miles. Never had this issue with any other car. Where’s the “Truth in Engineering” that Audi stands by?
April 30th, 2013 at 9:13 am
I too have an A4 (2009) and my oil light goes on every 3,000 miles. And the dealer also says that this is normal. Normal, for what? or normal for who? I see that others experience the same thing within fewer miles, however, in my 30 years of driving, I only had one car that burned oil and that was a Chevy Manza with 100K miles on it. Somehow I thought Audi’s were different. I had wanted an Audi since I could drive and now that I have one, I’m hugely disappointed that the manufacturer indicates that this amount of oil consumption is within “their acceptable limits”. Well, I’m the customer and it is “not within MY acceptable limit.” Isn’t it about pleasing the customer and not just creating your own rules for how you can get around an issue you cannot fix. In addition, the most fundamental thing someone wants in a car is dependability. Does this give me the confidence that my car is dependable? No!
Why would I buy another Audi? Who wants to go in every 1K or 3K miles to get their “oil topped off” We are all busy and have more important things to do than to make friends with the service guy at the service department at the Audi dealer.
May 7th, 2013 at 8:37 pm
My 2009 Audi A4 63,000 is going through a quart of oil every 200-300 miles. Out of warranty at this point. Taking in for oil consumption test on Friday but worried Audi won’t cover because of no warranty. I am furious that there has not been a recall on this issue! Wondering if Lemon Law has lawyers in Oregon? Has anyone has success with them doing the work without the warranty?
May 10th, 2013 at 12:48 pm
I purchased a 2009 Audi A4 2.0T one year ago, with 42K on it. I bought the car on a Thursday, I needed to bring it back to the dealer on Saturday because the oil light came on! I told them that it was ridiculous considering I just bought the car the previous Thursday night! I have had it taken back 2-3 times after that. The warranty ran out, although the sales person told me I had another 40K to go when I bought it, and Audi wanted $200 for the first test to determine what test they needed to do next! They wanted about $400 to find the problem and then would of probably charged another $500 to fix the car.
I just changed the oil in the car, ONE WEEK LATER the car is asking for a quart of oil because its low!? If I don’t put oil in the car within a few days, while I am driving, the car will shut off and I will loose power steering. I don’t think this is safe while traveling 50mph on the road and the car just shuts off. I wish I never got this car, I have spent so much money in just oil, its crazy!
May 21st, 2013 at 1:34 pm
I purchased a 2008 Audi A4 2.0.T Quattro from a dealership in Ohio and reported issues on my third day of ownership and now they have had the car for 5 days and I have been without a car in total almost 2 weeks because I was unable to drive it before i took it in. Now, I have been waiting for oil consumption tests and have been given no update other than that. I dont know if I have any ground to stand on when it comes to the lemon law but this is ridiculous.
May 31st, 2013 at 3:37 pm
Purchased my Certified 2010 Audi A4 2.0 in January in NY. Since then (4 months), the oil light has come on THREE times to “add one quart of oil.” Had 27,900 miles when I bought it, now has 34,500, so that averages less than 2000 miles per quart! When I called last month to inquire about the usage, Audi service implied it could be “normal” but if it seemed to be a problem, then could do an oil-compsumption test. Would that be covered by the CPO warranty? Do I need to have that done at the dealership where purchased? Or can I go to any Audi service? Should I just see what that test turns up before I start freaking out? (Thinking of writing a letter to Audi since it seems to be a “known issue.”) Any advice?
June 1st, 2013 at 2:45 pm
I bought an Audi certified 2009 A4 last march. I have had two occasions when they have had to do an oil consumption test. my husband and son were driving back from South carolina and a steady light came on saying minimum with a pic of the oil can. The dealership told me to get some 5w30 synthetic oil. How many times do you have to have an issue before a lemeon law attorney can help?
June 3rd, 2013 at 4:59 pm
@Kim: Please contact us at https://www.lemonlaw.com/rid.html once you are in three times.
June 3rd, 2013 at 5:00 pm
@Teresa: I think we can help. Please fill out the form at https://www.lemonlaw.com/rid.html so we can contact you.
July 3rd, 2013 at 8:20 am
I purchased an Audi A4 2010. It now has approximately 73,200 miles and at 45,000, light come on indicating 1 qt of oil needed to be added. Took it to dealership, told this was normal. Light now comes on every 500 to 700 miles! Car now in shop for oil consumption test. Contacted Audi HQ. They in turn called the dealership. Don’t think anything will come of it. So disappointed…really loved this car. Refuse to pay for any expensive repairs…will trade in before I do that.
salsag@verizon.net
July 11th, 2013 at 3:19 pm
Found this on NYTimes website (Published: November 25, 2011) regarding a TECHNICAL SERVICE BULLETIN issued by AUDI. Perhaps knowledge of this will help us get some results:
AUDI Owners of various Audi models are experiencing high oil consumption, particularly when much of their driving is in stop-and-go traffic. In T.S.B. 101103 issued on Nov. 3, Audi said that 2009-11 A4, A5, A5 Cabriolet and Q5 models with a 2-liter turbocharged engine should get a new crankcase pressure-regulating valve.
Audi told dealership service departments to install the valve if a customer complained about oil use. The front crankshaft seal will also need to be replaced when the valve is installed.
Good luck!
July 12th, 2013 at 3:56 pm
My issue ended up being the cam bridge seal that was bad and was causing oil to leak off the top of the engine on the the Crank Case Valve and burn out of the turbo. Replaced the seal and CCV and it is running good! Hope this helps everyone.
August 21st, 2013 at 11:50 am
My car is being serviced right now at Audi of Melbourne. I have a 2012 a4 2.0 T. My engine low oil light came on. They are replacing numerous parts all related to this oil issue. They continue to sell cars and do not inform the public or customer about this issue knowing full well about it. The service manager stated they are replacing these particular parts in many vehicles. I believe there is a class action suit in Australia and hopefully there will be one in the USA soon. I expected to buy an Audi and get the highest quality of vehicle but, so far that is not the case.
August 21st, 2013 at 12:48 pm
We just bought a 2009 A4 with 61000 miles. We have had the car 28 days and have had to add 3 qts of oil so far. We are so upset with this. Like all of you Audi is not willing to help out with anything at all. We have not yet paid for the consumption test, because we are trying to figure out if we should just sell the car or repair it if it is something on the less expensive end. Have any of you had a successful repair? If so what action did you take and what was the cost associated with it? Adam, how much oil was your car burning prior to having it fixed? Did Audi cover any of the repairs on your car?
August 21st, 2013 at 12:51 pm
I purchased an 09 Audi A4 2.0t less than a month ago with 61000 miles on it and have put in 3 quarts of oil in less than 1,000 miles! My tailpipe is black and is leaving black carbon on my garage from startup so I know its burning oil fast. Has anyone had a consumption problem this bad and has Audi helped at all in resolving this without me having to have the engine rebuilt??
August 21st, 2013 at 3:18 pm
@Shonn: If you are still under warranty, Audi will rebuild or add components to the engine if they feel it will fix the problem.
August 23rd, 2013 at 3:52 pm
Bought new, a 2011 Audi A5….been back to dealership ( where I bought it) 3 times (an hour drive each way). After first, I was told they lowered the oil pressure ( masks the problem , I assume).
Each time they say I pass the test, but wonder what it would be if the turn oil pressure back to factory settings???
I want this fixed.. They offered nothing in extended warranty. Now my car is almost out of warranty.
HELP !!!
August 28th, 2013 at 11:44 am
@Richard: I am so glad we connected and we look forward to helping you- 1 800 LEMON LAW.
August 28th, 2013 at 12:11 pm
I have a 2009 A4 2.0 quattro that was just in because the oil light was coming on. I am the second owner and purchased 6 months ago. They believe the problem to be the turbo which would cost me $2,500 because this is out of warranty. They have performed warranty work on this problem in the past and claimed it was fixed. What options do I have? Seems like a problem that they are aware of but turn a blind eye when outside of warranty
Thank you
August 28th, 2013 at 1:38 pm
@JB: If you were in repeatedly for the problem under warranty, I suggest you visit https://www.lemonlaw.com/lemon-law-firm.html to find a lawyer in your state who can help you!
September 7th, 2013 at 8:07 am
I have a 2008 audi a4 2.0t that just hit 50k miles. I’ve always had the oil changed at 3000 miles. I’ve had to add oil several times between the changes. It doesn’t leak any oil, it consumes it. I have an extended warranty and want the problem fixed. No way should this car’s oil minimum light be coming on after 1000-2000 miles after oil changes.
I use the synthetic oil that is recommended for my car and its not cheap. Yet the car eats it. Any thoughts on this matter are greatly appreciated,
Disenchanted audi owner.
September 11th, 2013 at 7:43 am
I could copy and paste many of these posts. I’ve been driving and owned too many cars to be told that adding oil monthly to my 2009 Audi A4 quattro is normal. I bought it used in January of 2013 (66K miles) with a limited warranty — now expired. When I took it in for routine service — and my complaint, once again of unacceptable oil consumption — the dealer did an oil consumption test. It is in the shop now having the pistons and rings replaced — fully covered by Audi/the dealership. I hope this solves the problem.
September 17th, 2013 at 2:20 pm
My certified preowned 2010 Audi A4 just had an Oil Consumption test also. Originallly they kept telling me it was normal to go through a quart of oil every 2000 miles…. and when they checked the records, an oil consumption test already HAD been done for the previous owner. (Guess he didn’t think it was normal either!) Last week when I was in for routine service, the dealer agreed to do the test again and — lo and behold — it failed! Pistons and rings are now on order to be replaced by Audi under warranty. So, make them do the oil consumption test! (And then if it passes… make them do it again just before the warranty runs out!) Good luck, everyone!
September 24th, 2013 at 11:47 am
@Teresa: It is important for Audi owners to know that if they have to go back and forth numerous times to have this matter addressed, they should look into their rights under State Lemon Laws and federal Warranty Laws even if the car is eventually fixed. Many of our clients have received significant monetary compensation to reflect the diminished value of their car, and got to keep the vehicle. If you have been in numerous times for your Audi, fill out our Get Rid of Your Lemon form at https://www.lemonlaw.com/rid.html and we will review the claim and find someone who may be able to help.
September 30th, 2013 at 2:26 pm
Hi, thank you in advance! I purchased an 09′ Audi A4 brand new, and last year we began adding a quart of oil almost per 100 miles. I have called the dealership, and I was told before even driving down that according to Audi, it is possible its normal. It’s ridiculous. I’m not wasting my time. I am about to post a youtube video, its sorta a documentary, but done with a badic IPhone! It is a one month journey in the life of an Audi A 4 owner, with a major oil consumption issue! Also, I am a single woman working two jobs, I don’t have time to jerk around with these people. They need to learn to respect people a little, we are not stupid, Audi has a problem!
October 10th, 2013 at 6:37 am
Purchased a new 2013 Audi Q7 10 months. Love the car but just had my first oil light issue at 9551 miles. Dealer serviced at 5000. Dealer now claims the oil was slightly over filled which caused the warning light to illuminate. I’ve never heard of such a thing for an oil light function, low yes but overfilled? Implied we may have overfilled but have never even opened the hood. All services have been by the dealership. Owners manual states normal engine use is a quart of oil every 1200 to 2000 miles. Crazy, guess this is the CYA recommend by Audi’s legal department. I have owned every high end luxury vehicle on the market (some 30 vehicles) and never had any issue with oil consumption period nor is it addressed in any of their owners manuals. This is our second Audi and maybe our last. Previous was a 2011 Q7 with an AC issue that seems to be another of Audi’s dirty little secrets which can be corrected if you order the Warm Weather Package. Very curious that no other car in the world has a Warm Weather package. Many do now offer Cold Weather packages but seems like Audi invented this one as well to offset Lemon Law challenges.
October 19th, 2013 at 12:38 pm
I own a 2009 audi a4.Have been sole owner. Recently at about 52,000 miles it started to use a quart every 600 miles or so.
Dealer says it could be a major expense and that “I would have to think about whether or not it is worth it to pay to fix it”.
Am taking it to a trusted auide/vw repair shop for their opinion.
Can anyone tell me what will happen to engine if I simply decide to continue adding a quart of oil every 600 miles rather than pay for a high price repair?
November 20th, 2013 at 3:50 pm
I just had the oill test completed for the second time. I know the support staff at the dealership quite well. They called and left vmail yesterday informing me that they will be replacing the pistons and rings on my 2010-A5 S-Line 2.0t.
Is this the only option that Audi is providing? Would the replacement of the engine be more inline with this work than tearing the car apart?
November 20th, 2013 at 4:05 pm
@Rick: I have seen very few engine replacements. If your piston replacement will mark your third repair attempt, it’s time to look into your rights. Visit https://www.lemonlaw.com/lemon-law-firm.html to find a lemon law firm in your state that may be able to help you.
November 20th, 2013 at 7:03 pm
Ok this is stupid, Why dose a Great Car need so much oil. I have a 1996 Mercury Villiger and never looses oil. And it carries my family around back and fort. I drive my audi A4 2009 take it to the dealer for maintance , and it says i still have 9,100 miles till my next oil change. Then i add a quart every 800 miles. Stupid , Stupid , Stupid. And the deal says well its normal, yeah because they dont want to fix it. But they really want ur money. DEALERS SUCK, THEIR NOT HONEST, AND $217 TO CHECK A LIGHT , COME ONE REALLY. This Car i have is a LEMON. Thank u.
November 20th, 2013 at 7:08 pm
All Audi A4 2009 Should be recalled for oil consumpution. its like , its eating my money up, stupid. i have to carry a case of oil in the back just in case i go on a trip. stupid, stupid, stupid. Oh God Please Help ME !
November 26th, 2013 at 10:13 am
Since my reply Oct 19, I have taken my audi 2009 a4 to the dealer to replace the crankcase. The car was using a quart of oil every 600 km, or every 360 miles !. They charged me $575 for this. A few weeks later I have driven 1,000 miles / 1,700 kms and have had to add two quarts of oil.So not much improvement. Will be calling the dealer today to see if they want to see the car again. They told me that if this fix did not work then they would need to replace pistons and rings at a cost of $7,000 !!!!
What really burns me is that they let me buy the car last May at the end of my 4 year lease knowing there was this risk but not advising me of it.What recourse do I have?
November 27th, 2013 at 4:12 pm
@Chris Click here to find a lemon law firm in your state.
December 2nd, 2013 at 3:58 pm
I’m in the same situation as everyone else here. I was putting oil in my car every 1 or 2 thousand miles or so since I bought my 2011 A4 in August of 2010 I haven’t done anything until recently as I was always told this was normal and I didn’t think nothing of putting a quart of oil in my car (I was nieve). Gradually it got worse and at 38,000 miles my car oil signal was coming on every 300 miles. I took it to the dealership in which they did some maintenance (part 1 of 2 service they said) and told me to bring back the car after 700-1000 miles but also said that what they had done may have fixed the issue. Well my car didnt make it that far, at 600 miles the oil signal came back on so I took the car back and it obviously failed test #2. I have to take my car in next week for a said $5,200 maintenance (which is covered under my warranty) in which they are going to tear apart my engine. Now I doubt this will fix the problem but even if it does, I feel that I will never get full value out of my car if I ever try to sell it or trade it in. I mean, what reasonable person or car dealership would give me KBB value after I tell them what has been done to my car and by the way, it’s essentially a shot in the dark as to whether it will fix the car for the long haul… I would never hide this information from anyone as I wouldn’t want someone to buy the car and then have to pay a large sum of money to fix a long lasting problem… Am I correct in my thoughts here?
December 6th, 2013 at 1:28 pm
@Matthew: This is why you may have a potential claim under the Federal Magnuson Moss Warranty Act to reflect the diminished value of the car as a result of the oil consumption problem. If you want to submit your info to https://www.lemonlaw.com/rid.html we will be glad to review your situation and see if and how we can help.
December 8th, 2013 at 10:15 pm
I own a 2010 audi a with 37000 miles bought it brand new.Ive brought it to the auto dealership multiple times a least 10 times thus year because the car would go through oil every couple hundred miles. I first went to the audi dealer where I bought it and they told me there is nothing wrong with the car and charged me. I finally went to audi different dealership and they did the oil consumption test and it failed. They r replacing rings and pistons. I’ve had nothing but problems with this car since I had it besides the oil
December 19th, 2013 at 9:09 am
Bought a used 2009 Audi A4 from a Chevy dealership. LOVE the car. 2 days after buying, we had to add 2 quarts of oil (Chevy dealership had already changed the oil). A week later, another 2 quarts of oil, 10 days later 3 quarts of oil. When we bought the car it had 79,000 miles on it. Chevy says they can’t help (even with the 30 day limited warranty) because they are not authorized to perform the oil consumption test on an Audi. Audi dealership says they cannot help because we didn’t buy from them. Audi Corporate help line says THEY cannot help because it is out of manufacturer warranty. Had the Audi at the dealership to get keys programmed – my nephew works at the VW dealership – he talked to the tech working on my car. The AUDI tech says this is a KNOWN issue most likely piston rings….my Audi already had the crankcase breather replaced. We have been to the Chevy dealer multiple times, but they keep paying “hot potato” with the Audi dealership regarding this issue. Audi corporate KNOWS this is an issue but won’t help because the car is out of manufacturer warranty.
Do I have any legal recourse? I paid plenty for this car – I don’t want to spend another $3000-$7000 to fix a manufacturing problem.
December 23rd, 2013 at 3:08 pm
i purchased an audi a4 2.0turbo 2006 almost 7months ago and i have had to add oil here and there plus three oil changes because of the oil light coming on saying low oil. Now just last week the engine light came on and the car just shut off in the middle of the freeway.I have been told that the timing belt has broken and it should have been changed from anywhere from 80000 to90000 miles, when i bought the car it was at 100000 miles already, what should i do?
December 27th, 2013 at 5:33 am
I have a 2013 Audi A6. I have called the service desk repeatedly regarding the oil consumption issue (light would come on between 1,500-3,000 miles after being serviced). Each time I have been told that this is normal (one of the service reps even tried saying that every 1k miles is normal!). Looking at my email conversation I had with the dealership this problem goes back to May of 2012. Not too long ago I brought my car in for the 45k service, and already I am getting the low oil notification (I am at 48k). Looks like I will be calling the dealership again about this issue. I assume at this point if they continue to blow me off then I should look to take further action? My extended warranty expires at 50k so this needs to be resolved ASAP.
December 27th, 2013 at 4:20 pm
@Damian: You need to start having this recorded in their records ASAP.
December 27th, 2013 at 4:28 pm
@Eric: Being that there is no Audi warranty on the car, there most likely would be no legal recourse.
January 2nd, 2014 at 2:41 pm
Hello,
I have a 2011 audi a4 with the 2.0t motor. It burns .24 quarts per 1000 miles and audi states that that is acceptable. That is 2.4 quarts between services, I have Audi care prepaid service contract. It is not warranted because they say it is OK for the car to run out of oil and have the light come on. AoA makes the rules, I have to stop by to have it filled 2 times between regular service. AoA will not help and were a little flip with me about it.
Please help
Paul
January 6th, 2014 at 12:21 pm
@Paul P. I feel your pain….I called Audi customer service and they said because I was out of Factory warranty – they wouldn’t do anything (9 quarts of oil in 30 days) Audi customer servce is a disservice. The people were REALLY nice when they were telling me “tough Sh*t”. Luckily – I was in the 30 day limited dealership warranty – so I traded it in for a BMW……
January 6th, 2014 at 3:27 pm
I bought an 2011 Audi Q5 new. The first month I had the car I needed to add oil under 1K miles. Advised by Audi normal. Oil changed at annual service, but always in between. I as others thought odd, but always advised normal. Last service in July,2013 car had 23,189 miles. Today, January,2014 car has 26,141 miles. That is approx. 492 miles driven a month. Since July I have had a qt. of oil added 2 times. The oil light indicator is again reminding me to add oil, that will be the 3rd time. I called Audi and they said now that is NOT normal. It is going in for service to check this on Wednesday 1/8. Outcome to follow.
January 8th, 2014 at 9:42 am
so, I guess If I was looking to buy a used 2011 a4 avant with 52000 miles….I should ask important questions.but most importantly maybe look for a completely different vehicle.
January 8th, 2014 at 9:45 am
I am used to a car that burns oil..I have a 560 Sep mercedes..love the car..but yes oil consumption, general maintenance does get a little much…always loved audi..never owned one, i have one that I baby already..I do not need another one..any thoughts..are all audi’s 2009-2011 and onward have this oil issue..or just some..
January 15th, 2014 at 12:19 pm
I have a 2009 A4 Quattro. Took in at 40k miles because of low oil every 1k miles or so. Was told that was normal. So I continued to add a quart of oil every time it was low on oil until 70k miles or so. I noticed I was only driving 400 miles before having to put in a quart of oil to top it off. I believe this problem to be a manufacturing defect because of the massive amount of people having the same issue.
January 17th, 2014 at 6:07 am
I’ve got a 2010 A4 2.0T and was not prepared to face such an issue. Effectively there is an unexpected oil consumption and regularly I need to add oil. But the engine works perfectly and so far I didn’t heard about any broken engine or post treatment system strongly contaminated…Although I admit it’s not normal (for your billfold particularly) there is a benefit : the oil quality in the engine is better than the one in an engine not consuming oil…because regularly you add fresh oil to the used and in consequence the “mixture” is fresher ! So at least your engine is better protected…Of course my statement will depend on the level of the oil consumption…try thinking positive and enjoy driving the 2.0T engine…
January 22nd, 2014 at 12:41 pm
I am having an oil consumption test run on my A6 right now. Bring my car back in when the oil light comes on and then we will see what the results are …
January 22nd, 2014 at 3:09 pm
I recently reported Jan 6. I had the consumption test done and Audi replaced “crankcase breather valve, seal and separator”. Advised 2 things: – that those having the same issue, the service work I just had completed usually fixes the problem. Also advised, to monitor the oil and if light comes on under 1500 miles to return for “phase 2” of test. When asked what phase 2 entailed, told that depending on test a call to AudiofAmerica headquarters would be necessary for next steps. Hopefully I will not need “phase 2”. Obviously Audi recognizes this problem.
January 27th, 2014 at 4:35 pm
So I too have a 2009 audi A4. had several conversations with dealer, under warranty, that the car burns oil at about 1 qt every 1200 miles. They stated “normal”?? Then after I hit about 70k miles the car started to burn about 1qt every 250 miles. Took the car in for the 80k miles service and they found no problems. At about 85k miles the car crapped out totally while on the highway. They replaced a fuel injector under warranty? saying Audi extended them because of known issues. Now they say in that same cylinder there is damage and the whole engine needs to be replaced….want to charge me 13k??? Audi does not want to own up that the piston ring issues and fuel injector issues had anything to do with the engine failing.
January 28th, 2014 at 5:09 pm
Ann MB
#63 Mark is correct….Audi WILL NOT own up to the issue and will not admit fault.
My 2011 A5, while under warranty, never seemed to meet Audi’s idea of an oil consumption problem. I had four oil consumption tests and finally had to file a lawsuit to get Audi’s attention.
Audi settled with me.
This is my fourth and final Audi…. I will never buy a car from them again.
January 29th, 2014 at 9:00 am
@Jej how many miles are on your car? how many miles do you get per quart of oil?
Does anyone know the risks of continuing to drive with oil usage @ 1 qt per 600 miles?
Seems it may be that eventually car will fail due to a falied fuel injector .
Is that correct ? If yes how many miles before it happens ? Can anyone advise please? thanks
January 29th, 2014 at 11:11 am
@John: We have seen numerous claims where the driver eventually had to replace components–normally pistons and rings. If you are consuming more than 1 qt per 1000 miles, visit https://www.lemonlaw.com/rights.html for info on your rights.
January 29th, 2014 at 11:14 am
@RickL: We have now resolved hundreds of these claims. If folks are having issues, they need to take action, but remember most claims are handled pre-lit, which means a lawsuit is not filed and of course there is no cost to the consumer to do this. All Audi drivers facing this issue should visit https://www.lemonlaw.com/rid.html and fill out our form. We will review your situation and determine if you are entitled to recourse.
January 29th, 2014 at 12:32 pm
Dear Lemon law….. Thanks for your help, but we/you have not resolved these cases…..all we have done is mitigated the underlying problem and get some money from Audi that helps purchase the oil we need to keep the cars running.
I would also point out that part of Audi’s solution ( at least in my case)was/is to lower the oil pressure….which simple masks the problem….and of course, makes oil consumption (oil passing by the rings) lower. Literally….they could continue to lower the oil pressure to a point where you will NEVER fail their oil consumption test.
All I wanted Audi to do is fix the problem and they didn’t. Once again, I will never buy, nor recommend an Audi ever again!
January 29th, 2014 at 4:46 pm
@RickL: I agree. They can’t fix the problem. They do not have a solution sadly. But as you know consumers still have rights to recourse because chances are they are going to sell the car sooner than later. And if we can get them thousands to help offset the depreciation, they need to be aware.
January 29th, 2014 at 6:44 pm
No, I respectfully disagree. Audi CAN fix the problem – they just chose not to. Of course, it’s not THEIR problem, it’s ours. And that’s what pisses me off.
I was “with them” throughout the “unintended acceleration” debacle….supported them, told all my friends who asked me if I thought my car would unstoppable plow down the road ” NO WAY, AUDI’S. ARE GREAT CARS…it’s the folks driving them that are wrong …I finally sold my Audi 5000 and bought another new Audi !!!
And that’s exactly why I will never purchase an Audi again….this time Audi didn’t stick by their loyal customers….as we stuck by them.
And after buying four Audi’s and having another Audi as a company car, I can assure Audi of America that any friend or colleague that asks me about buying an Audi…I will tell them my story and unequivocally tell them …DON’T BUY AN AUDI !
January 30th, 2014 at 3:21 am
@ John
My car had 12.5 k miles when I bought it.
Till ~ 35.5 k miles my car burnt 1 quart per 9500 miles.
After and currently it’s twice more : 1 quart per 4750 miles.
I can live with and my engine runs perfectly.
I do not drive in city, mainly highway and 25 k miles per year.
My car has now more than 62.5 k miles…but I fear the oil consumption will continue increasing…
February 5th, 2014 at 10:03 am
@RickL: Certainly respect your thoughts and thank you for participating. I agree with you but I do want folks to know that there is help available to at least cushion that depreciation if they have to sell or trade the car earlier than planned. They have rights.
February 5th, 2014 at 11:25 am
I received no help for a known issue from Audi. I did my due diligence (and luckily I was under the 30 day warranty from the dealer) – took the Audi to the dealiership (who was ZERO help), Called Audi USA and tried to receive help from them, even talked to an Audi mechanic. THE AUDI MECHANIC told me exactly what the problem was (piston rings) that it was a known issue with the particular series of A4 I had…advised me to get rid of the car (which is a shame – my wife loved it).
This should be a recall FROM Audi – or at least something they take care of. Because of this – I will never own an Audi again.
February 5th, 2014 at 11:26 am
BTW – when I called Audi USA to tell them to close the case they opened regarding the oil consumption issue (that they will not do anything about) – I told them that I bought a BMW.
They couldn’t have cared less. So much for “Truth in Engineering”
February 5th, 2014 at 2:07 pm
@Eric I certainly appreciate your frustration, but in order to seek recourse regarding the issue, the consumer does need to have an Audi warranty. If you elect to purchase the car without an Audi warranty, or you are out of warranty when the problem starts, chances are they are not going to do anything. That being said, we have seen instances where goodwill warranty repairs continued if the problem started under Audi warranty. We have now resolved well over 150 of these claims, with most consumers receiving significant monetary compensation and some even receiving lemon law remedy if applicable. But, you must be under an Audi warranty to be entitled to this recourse. I wish you the best with the BMW.
February 5th, 2014 at 2:27 pm
I don’t have a problem with LemonLaw – the onus is on Audi. This should be a recall – no ifs ands or buts about it. Could be a class action law suit – there are numerous problems reported- Audi knows, but won’t do anything about it – basically tells the consumer to suck it up – we are too good to bother with your issue. Meanwhile – in order to get Audi TO look at the problem, I was quoted $1800 to start the process, and then if it was the piston rings – another $6000-10000 depending on the severity. So, because I bought a used car from another dealership, no longer under an Audi warranty – but it has a KNOWN ISSUE, the consumer (me in this case) get the shaft.
February 5th, 2014 at 2:34 pm
@Eric: Here’s hoping that those in the future who opt to look at this car find this issue, and are aware of the issue before signing on the dotted line. I appreciate your participation in the discussion.
February 6th, 2014 at 8:06 pm
My wife bought a 2009 Audi A4. At around 60,000 we started having an issue with high oil consumption. The system would ask that a quart of oil be added about every 300-500 miles. The Audi dealship hasn’t been much help and suggested getting an oil consumption test done. I explained to the service rep the car is obviously burning oil since we are adding a quart about every 500 miles but he didn’t seem to listen and suggested and oil consumption test. Unfortunately the car is out of warranty and I don’t see any other choice other than to run the oil consumption test and see what other work will need to be done after that. The service rep did mention it might be the priston seals which would be thousands of dollars to replace. As a consumer is there anything I can do from trying to make this engineering failure that Audi has made right?
February 8th, 2014 at 9:40 pm
I just bought the Audi 2009 A4 2.0T quattro. My car need 1qt oil for 350miles. I already spent 5000 dollars try to fix it. It still happened and cannot fix. After research online, I saw Audi 2009-2011 A4 have a lot of oil consumption issues and cases. Why the Audi did not recall? They did not do anything for the A4 owner to figure out the oil consumption problem.
February 8th, 2014 at 10:50 pm
Hi, My name is Randy. I owned the 2009 Audi A4 quattor. My car has a serious oil consumption problem around 350 miles per qt. I did a lot of research online. Also, when I type Audi A4 2009, then I can find a lot of people are talking about the oil consumption problem. And I did research from my friends who own the A4 and ask about some information. I know many, many the same issues also in China, Taiwan, German and USA. Therefore, I cannot understand why this car did not recall!!! OR help us who owned the A4. I got some information from two different car shop. The data shows Audi A4 and S5 between 2009-2011 have a lot of issue about the oil consumption problem in the USA. I know the car is not recall, but IS THERE ANY WAY CAN HELP THE AUDI OWNER TO KEEP THIS CAR?
“””101103″”” issued : AUDI Owners of various Audi models are experiencing high oil consumption, particularly when much of their driving is in stop-and-go traffic. This is according from New York time.
https://www.nytimes.com/2011/11/27/automobiles/service-bulletins-exorcising-the-phantom-wipes.html?_r=2&
101103 issued : AUDI Owners of various Audi models are experiencing high oil consumption, particularly when much of their driving is in stop-and-go traffic. This is according from new York time
February 10th, 2014 at 3:11 pm
IF NOT TOO LATE DO NOT BUY AN AUDI!!! Own a 2011 Audi. It began consuming oil at 30,000 miles – when I called the dealership I was told this was normal. At that point I was needing oil every 2500 miles. The need has steadily increased and I now need oil every 300 miles – Audi has refused assistance until I bring to dealership for a “test”. The “test” costs $700. Audi will do nothing until I get the “test” and promise nothing after the test. So they have a known problem and rather than stepping up and fixing it they hold me hostage for $700. I am sure they will find a problem at which time they will hit me with another bill. I am trapped in my Audi – do not let this happen to you.
February 14th, 2014 at 4:43 pm
I have a 2010 Audi A4 that I bought used at CarMax with less than 15,000 miles in 2013. The oil light started going on at around 18,000 miles when I took it into the Audi dealership to find out why it needed oil as the sticker in the car said it still had 4,000 miles to go until the oil change was due. They told me it was “Normal” and then after I pushed the issue they said they would need to do a 2 part oil comsumption test. After doing the consumption test they had me bring it back a third time to find out that they needed to replace the pistons and rings (all under warranty). I have yet to get the car back but I’m keeping my fingers crossed that this will fix the problem. After reading everyone’s comments I doubt I will buy an Audi again. Even though I hope they have fixed my problem, just knowing that thousands of people out there are having the same problem and Audi won’t do a “Recall” and own up to their “Known” issue!
February 15th, 2014 at 11:50 am
My A4 2009 has been using 1 qt oil every 600 miles for last 6000 miles. Currently at 58000 miles.
Facing piston rebuild.
What will happen if I do not rebuild pistons and just keep adding 1qt every 600 miles?
February 18th, 2014 at 3:16 am
@ John
When consuming oil the risk is to contaminate the inlet face of your catalyst. Will depend on conditions at engine-out (flow and temperature). In consequence it’s not recommended to mainly drive in city (oil may not be completely burnt before reaching the cat).
February 18th, 2014 at 3:22 pm
I have a 2010 A4 Avant that we bought new, and we put very few miles on it. I have used probably two quarts of oil over the 21,000 miles – – mostly highway. My warranty is about to expire. How worried should I be that I will develop this problem as the miles stack-up? Is this issue only showing-up with a small percentage? Suggestions on precautionary moves before warranty expires?
February 18th, 2014 at 9:45 pm
I have a 2009 A4 2.0T with 94000 miles on it. I have been experiencing the oil issue a while. I took it into the dealer and they diagnosed it with having to replace the Rear Main Seal at a $2800 dealership repair cost and replacing the Crankcase Valve, aka Oil Separator, for another $600. When I asked the dealership about the vehicle’s trade-in value they were not interested. They cited the high mileage a reason.
I am trying to find parts and a mechanic that will help with the issue. Is there anything I can do with Audi that can help or is my mileage working against me?
February 26th, 2014 at 3:31 pm
@Bob: It’s not a small percentage. Bring the matter to your dealer to ensure that you are not dealing with the problem. It smees unlikely based on your description.
February 26th, 2014 at 4:15 pm
@Jej: thanks. And what will happen when the inlet gets contaminated,? And what will it cost to fix?
March 2nd, 2014 at 2:55 pm
@andres_g; What was the mileage on your A4 when oil isse started?how many miles per quart of oil have you been using?
thanks
March 3rd, 2014 at 11:47 pm
In Jan 11 2014. I bought a 2010 A4 2.0t from Audi of Tacoma it had 104,000 mi. When I purchased it so I got the power train plus warranty that Audi deals with regularly it failed phase 1 about three weeks ago and failed Phase 2 the car is currently in the shop. I just was told that the warranty people will not cover it because they said it is likely the rings are “worn out” and are not “broken”. So I might have to pay for the fix. The dealership hasn’t pull the car apart yet cause are waiting for me to okay the job cause I might be liable for cost of repairs plus labor!! NEED HELP!
March 7th, 2014 at 2:11 pm
I have a 2002 1.8T A4 it has been a great car. Mileage just turned 350K. I do primarily all highway driving. My car uses about 1 quart every 10K. I have started to look at replacing this car and the 2009 – 2011 in right in the range of car I was looking for. Is the problem specific to 2009 – 2011 2.0T engines? Is anyone aware of issues with 2008 or older or the 2012 and newer 2.0t? How about the 3.0 liter versions of A4’s. Sorry to read about all these issues. I am definately thinking twice about getting another Audi. BMW is starting to look good.
March 14th, 2014 at 8:11 am
I purchased a 2008 Audi A4 in 2009 with few miles on it. EVERY month, my oil light came on. I needed to add a quart of oil ($8.00 each) monthly. When I took it to the dealership for evaluation, they told me that it was common for that vehicle. I wasn’t satisfied with that response. Eventually, I traded my Audi in for a Hyundai Sonata. I had no faith in Audi nor the dealership that handed me a line of bull.
March 17th, 2014 at 12:54 am
My sister-in-law has a 2006or 2007 audi a4 turbo 2.0.. She had the oil light on and I checked the dipstick and it was bone dry,, 1.5 yrs ago, dealer told her that its normal for her car to burn oil! BS! Now she is spewing out light blew smoke and it idles rough.. I don’t think the light has come back on but she only puts on 3000 per yr and hasn’t gone on any long trips.. She wont listen to me and wont even check the level!
March 17th, 2014 at 12:57 pm
We purchased a certified 2011 A4 in December of 2013, we were told that all the maintenance was done on it. Within 5 days the oil light came on, we took it to the dealer very concerned and they added oil. My husband was told that the car isn’t driven hard enough sometimes. I didnt believe that, and then within 3 weeks the oil light came on again, we took it in and they ran a consumption test. It failed, the pistons needed to be replaced. The vehicle is still under warranty, they gave us a loaner car for 1 week, and replaced the pistons. I’m now concerned reading these issues and will now monitor the issue very closely. Thanks for all the information!
March 18th, 2014 at 4:16 am
@ John :
If finally the inlet got contaminated the catalyst will be less efficient to depollute and it may also have an impact on the exhaust back-pressure so engine performance. Depending on how big is the impact the catalyst has to be changed (~ 1000 $). In such a case injectors and spark plugs to be verified too (deposits).
March 25th, 2014 at 12:48 am
Hi I got an audi a4 2.0 t and I recently just bought it from a dealership (not audi dealership). And it’s burning oil excessively, I just bought this car a month ago with 116k on it. I’ve had to refill the oil 4 times now. And I know this isn’t normal if I wanted this problem fix how do I do it? I got warranty but not from audi just a local dealership.
before buying the car I had the dealership mechanic looked at it first before giving me a go it was good to buy. Now I’ve had it in the shop for almost 2 weeks told me it was the vacuum pump being clogged that’s the reason why it’s burning oil and why my fan motor was making noise, i had an esp fault not alone my steering angle was off so my wheel handle wasn’t in straight position anymore while driving straight. Got the car back but still burning oil now it’s telling me to shut off engine and check oil…. what can I do? I really wish I could just tell the dealer to switch me a another car…
April 17th, 2014 at 8:02 am
I have an Audi a4 2.0t 2007.its got 103k for mileage I’ve been having this oil problem for a while now. I replaced the crankcase with about 60k and the problem did not stop. I had just replaced my turbo as well. It was filled completely with oil which caused it to go however I’m still loosing oil ever 700 miles my light comes on.now that I’m over 100 thousand miles idk if I’m still under warrenty. Audi burnt me and I want compensation!
April 22nd, 2014 at 11:40 am
@Joseph: If you have been back routinely to an AUDI dealer about the issue, I think we can file a claim under the Federal Magnsuon Moss Warranty Act. Feel free to call us at 1 800 LEMON LAW (1 800 536-6652) to discuss or fill out our Get Rid of Your Lemon form at https://www.lemonlaw.com/rid.html.
April 23rd, 2014 at 5:08 pm
I’m the owner of a 2011 Audi A4, 2.0T, 4-door sedan. I bought it brand new in January 2011. I know too well the issues with progressively high oil consumption, starting at about 25,000 on the odometer. I live in a hot climate area so thought nothing of it. However, I have been back at the dealership every 2-3 months for a top-off of the oil during the last year. The dealership eventually ran a test to determine some faulty part that was said to cause the rapid oil consumption problem in some cases. It was determined that the part would need to be replaced and this would fix the problem. Then just yesterday, the car’s condition deteriorated, without warning of any kind. During a time period of approximately 15 minutes, the car began vibrating and experienced a loss of power on acceleration, then even while idling. The EPC and engine warning lights illuminated on the dash. Today, a NEW ENGINE is required and on order. Did I mention that the car only has 29,000 miles on it?!! Unreal!!! The car is still under warranty, but I’m far from happy about the situation and currently talking with the dealership about what else they will do for me, since a new engine will not renew my faith in the reliability of the [essentially brand new] car! I decided to check online forums for any information when I ran across this site… Suggestions or advice?
April 25th, 2014 at 2:54 pm
@Amy: We have handled numerous audi oil consumption claims. Visit https://www.lemonlaw.com/state-lemon-laws/ to learn about the lemon law in your state.
April 26th, 2014 at 9:21 am
My A4 2009 oil usage issue started at 85000 kms, 6 months ago.
Went to the dealer many times; did the oil consumptions tests, then they did the first PCV small repair job which failed to correct the problem, then more consumption tests which also showed oil use @ 1 qt per 1000 km, and then finally Audi came through.Based on the dealer recommendation, it paid for the piston ring redo. a $7,000 job. All at their expense ! I had an Audi for 5 days at no charge while they did the job. I ended up driving 10000 km until it was fixed, adding oil every 1000km. For those of you in the midst of the problem, hang in there and work with your dealer step by step.I might just yet buy another audi.!
April 28th, 2014 at 1:39 pm
Just purchased.a 2009 Audi A4 from a honda dealership received from trade in. I have owned the car for 9 days and have only drove it 250 miles. I am now having to place my second quart of oil in it. What rights do I have? I just bought the car. No warranty and they did not disclose the oil problem upon purchase.
May 14th, 2014 at 9:15 pm
I purchased a 2010 Audi A4 avant used with 54K on it in Jun 2013 from a BMW dealer in MA (I live in IL). I did’t realize the oil consumption issue until December timeframe, i.e. I didn’t put 2 an 2 together to figure out this was unusual. (I had owned an A6 while living in Germany – European spec – and had the same issue.) After having my garage attempt some voodoo to limit oil consumption, I’m pouring at least a quart / 500 miles into the engine. Vorsprung durch Technik? Nein. Es ist kaputt! As with Nate, no warranty. Do I contact my distant friends at Audi USA to complain?
May 15th, 2014 at 12:21 pm
bought a q5 2011 two months ago, i’ve been putting oil every 230-250 miles I am not even going to try to deal with this issue with the dealer after seeing all this comments, I wil trade in or sale it to a dealer,
May 26th, 2014 at 9:20 pm
I have had the same problem with my 2011 Audi Q5 that a purchased used. It has to the to Audi dealer several times first time valve were replaced and a engine overhaul. This is my first and last Audi so much for Truth In Engineering.
May 30th, 2014 at 6:37 am
I had same oil consumption issue for a long time. I did regular maintenance as Audi suggested. After replacing rings and running test ($800).
Good news Audi decided to replace pistons at no cost. They said the reason was because we took good care of our car.
This makes me feel good about the 2010 A4 purchase.
May 30th, 2014 at 3:19 pm
@Carly: New or used, if you have been back repeatedly under the manufacturers warranty, you have rights to recourse. Visit https://www.lemonlaw.com/lemon-law-firm.html to find a lemon law lawyer in your state who can help.
June 20th, 2014 at 10:31 am
We purchased our 2011 Audi A4 in sept 2010. At first no real issues but I lived 1 mile from work. Only once did I have to take my car in for oil issues. Now that I live farther away we have problems constantly! The first dealership we took the car to said it was normal after the oil test and so when it happened again I took it somewhere else. Now these people tell me the they will no longer do oil tests and I have to wait until the oil light comes on *drum roll*… next thing I know we are out of oil and no light comes on! Now we have to get it towed! This is GA. Please help.
August 28th, 2014 at 8:35 am
My 09 Audi A4 got a new engine at 55K miles due to this oil consumption problem. Drained a quart of oil every 1 to 2000 miles. Was always told it was normal ! One day, I vented to the oil change tech at a dealer. He said “ya know what there is a service bulletin on this , talk to my manager”. They tried to fix it at first, failed, took a 2nd time and complete replacement of many engine parts under 100K warranty. The oil change tech also said Audi did not want to do a recall because it would be too expensive ! Thanks to that honesty kid I would have never known the truth.
September 1st, 2014 at 12:22 pm
I recently purchased a 2010 Audi A4, within days the oil light started showing. The Audi dealer in my area confirmed the vehicle failed the oil consumption test but said Audi would not pay for the repairs because it’s out of warranty, and they blame the problem on normal wear and tear.
I complained to the State Attorney General about the problem, and they ended up writing VW of America and the dealer a letter, requesting a response within 10 days of receiving the letter. I also intend to file a law suit against both parties in conciliation court. If I lose I can appeal for a jury trial.
September 9th, 2014 at 12:27 pm
2009 Audi Q7 with 50k miles
Love the car but Im not dealing with manufacturer
defects and high oil consumption. I was told the Q7 must be filled with premium fuel and 93 is all thats been fed. Well after 40k the entire top end had to be cleaned out for carbon build up. Less than 5k and guess what? The problem is back plus high oil consumption which i believe is the central issue from Day 1.
Stay away from Audi folks. I hate whiners, but after this ordeal i think its only proper to inform the person next to you your about to get robbed from the same folks that did the same thing in the early 80’s..
September 9th, 2014 at 12:52 pm
ShouldaBoughtaBeamer,
Not sure about buying a Bimmer, but I agree….stay away from Audi.
My brand new….off the showroom floor, 2011 A5 marks my 5th and final Audi?
I stuck with these guys through the “sudden acceleration” debacle and after all that and buying two more cars since then, you would think there would be some reward for loyalty….but not with Audi – they could care less.
After pleading with these guys….and failing the oil consumption check, numerous times, I found out they lowered the oil pressure in the engine (when I suspected something was wrong) creating, in my option, an even greater danger – premature engine failure.
I use Marvel Mystery oil in the fuel and an oil additive in the engine….hoping an praying the engine lasts.
STAY AWAY from Audi or hire a good Attorney upfront!!!
September 15th, 2014 at 10:47 am
I have had similar experience with my current 07 a4 2.0t. I am like many Audi owners and in denial. These cars ARE over-engineered. My 98 lost an engine due to timing belt tensioner failure. Replaced the engine with a used engine. (3000$). Audi subsequently lost a class action a few years later which I happened to stumble upon using the internet. ( I got most $ back) Audi initially denied any claim of responsibility and I had many colourful discussions with Audi. I was almost hesitant to hand over the binder sized service history on the car when I sold it to luckily a young lawyer. My 2007 has had 1/2 the engine replaced under warranty because of a faulty cam follower. Now I can give up James Bond worthy smoke clouds under hard acceleration, and at 119000 kms, my car burns about 1 liter of oil every 1500kms. My mechanic tells me he is beginning to see engine failures due to this excess consumption. My advice to all: make sure you keep your oil in check and to use the recommended 502 00 spec synthetic. Not just any synthetic. Audi will not be around to help us. After 13 years, this will be my last Audi. What is perhaps most sick, is the fact that when I have my Audi clean, and forget the money I’ve spent on control arms and Qwerky faulty switches.. I am momentarily happy.
I also wonder if the people in Audi HQ even read these rants??
September 17th, 2014 at 6:33 am
Audi have know about this problem starting in 2002 when the 2.0 liter turbo came out besides burning too much oil most of the vehicle with have premature wear on camshaft follower and high pressure fuel pump. Audi said problem was fixed on 2008 models but still burn too much oil. My a4 went through 1 quart for every 400-600 miles but I work for a dealer and I keep check any recalls or techincal bulletins. Try to perform oil compustion test but said I can’t do it because conflict of interest that I have to paid other coworker to do the test. So I never had it on paper now and I quit the dealership in late 2013. Now my a4 worn camshaft lobe and high pressure pump. Called Audi sorry can’t help you out of warranty ask dealership sorry can’t help you. So paid 40 thousand for the a4 and now most likely have to pay 5 thousand to fix the vehicle. Repairs volkswagen/Audi vehicle for 13 years and before I took the vehicle to Audi dealership I called Audi of America. Told them that camshaft follower and high pressure fuel pump premature wear. Sorry we need a dealer to confirm so wasted money to confirm issue and still no help from Audi or dealership.
September 24th, 2014 at 11:43 pm
I purchased a 2011 a5 new from Molle Audi in Kc mo. I also was told that adding oil between oil changes was normal now my turbocharger has failed to a tune of 2700.00.
When I asked the service advisor why this would happen at 70,000 miles I was told parts fail. I have an 2001 Acura 3.2 cl type s with 232,000 miles on it that still does not use oil and has required no major repairs only maintenance.
I am asking for an oil consumption test tomorrow.
October 1st, 2014 at 9:48 am
I have 2009 A4 and have had the same story as above with ridiculous oil consumption. Audi has agreed to replace the pistons etc. Dealership said it takes two days of labor. My questions is will this fix the problem. When I asked, the dealership said they have had no issues once the pistons were replaced. Is this true?
October 1st, 2014 at 1:29 pm
@Rick: Hard to say whether you will continue to have problems However, you still may be entitled to monetary compensation to reflect the diminished value of the car as a result of the problem. Plus, you get to keep your car. Call us at 800 536 6652 for more information.
October 1st, 2014 at 2:23 pm
Once the dealer replaced all the pistons in my 2010 A5, the problem went away. I remember they did have the car for a while, so two days doesn’t sound too bad. (Mine was covered under certified pre-owned coverage.) Best of luck!
October 1st, 2014 at 4:46 pm
I also have same issue. Bought new 2011 Q5. Currently Only 28,000 miles. Had the same response from Audi. Normal oil consumption . After several oil fill ups I had car tested. Failed oil consumption test, Audi replaced gaskets. Still failed a second oil test. Using a qt. of oil every 500 miles. Under warranty, Pistons replaced and now advised by Audi that fixes the problem.
I realize this is now on record at any time of car sale. Is there still compensation as you note above? I’m suspect of keeping the car as it is now out of warranty. Thanks. Ann
October 10th, 2014 at 11:54 am
@Ann: Yes, you would still be entitled to compensation. Please call 1 800 LEMON LAW (1 800 536 6652) for more info.
October 23rd, 2014 at 8:22 am
Purchased 2009 A4 in December 2009 with about 27,000 miles. Crazy oil consumption: after failed second oil consumption test in October 2010, dealer replaced engine pistons and engine rings. Was better for a while but still needed to add oil. Car has always been serviced at the same Audi dealer. Started marking my calender for the last six months when I needed to add a quart of oil. The mileage was usually ~1000 miles driven, but has now dropped to ~800 miles (every 3 weeks!).
I always keep a quart of oil in the pocket of the passenger seat. Becoming quite good at this!
Will be starting the fight with the Audi dealer soon.
October 24th, 2014 at 12:41 pm
@Diane: With a 2009, I wouldn’t wait too long. In certain states, your statute of limitations to file a claim has already expired. Please visit https://www.lemonlaw.com/lemon-law-firm.html to find a firm in your state to discuss your rights.
October 29th, 2014 at 7:47 am
Last week while driving my 2009 Audi A4 home from work the car began to run rough at stop lights / signs. I drove the vehicle directly to a friends garage as i was afraid to drive it further due to my personal safety concerns. The car would not start after i shut it off. I had the car delivered to the dealership i purchased it from less than 3 years ago who have done all the scheduled maintenance of the vehicle. The vehicle has 93K. They took the car apart yesterday and was advised that the timing tensioner failed causing a catastrophic failure of the engine. The timing tensioner is powered by the oil / oil pressure in the vehicle i was told. The motor on the vehicle is being assessed today to see if it is worth fixing. Leading back to the oil consumption issue. At the last oil change i inquired about the amount of oil that the vehicle required and was advised that it was normal for the amount of miles driven. I was up to about a quart of oil at every fill up of gas. I now have a car 5 years old with a blown motor as a result of the oil consumption problems with the Audi A4. I am at a loss of what to do. I have followed the Audi recommended service and just received my reminder for the 95K service from the dealer on Monday. Audi knows there are issues with the vehicle and now as a consumer i have to decide if the car is worth fixing or not. I paid 30K for the A4 Prestige less than 3 years ago as i thought i was purchasing a vehicle that was going to last, now I dont even know if it will run again with out significant out of pocket expense because Audi wont address the problem. Be careful
October 31st, 2014 at 3:21 am
@Amy
There should be no link between the engine break and the oil consumption. As long as your oil level is above the min the oil circuit pressure is good enough for the tensioner. Nevertheless you have an abnormal oil consumption like us.
November 1st, 2014 at 3:04 pm
My 2007 Audi A4’s oil light comes on every 500 miles. I had Audi diagnose the problem during the summer and they told me to get the following completed to solve the problem: replace valve cover gasket, replace fuel injectors, and new spark plugs. The problem was not solved and I recently took my car back to Audi to get diagnosed again. They ran an oil consumption test and they claimed my car failed the test. Audi has quoted me at $2,383.00 to get my piston rings replaced and the possibility of more damage to be found once the engine has been taken apart.
November 4th, 2014 at 6:46 am
Well, reading all these posts doesn’t make me feel better at all. Mostly because if Audi was going to do anything about it they would have already; and playing tug of war with Audi corporate or the dealer is something I’m not looking to do. Six months ago I purchased a 2010 A5 and have been adding oil every couple of hundred miles. My wife has a 2011 A4 and after six months I just put a quart in (no leaks, no smoke). Not as bad as mine but I agree with all (and other Tom), cars this new should not need oil added at all. Someone mentioned, in another post I believe, that a dealer changed a breather and crankcase seal before changing pistons and rings. Although a few dealers are changing pistons and rings I’m of the belief that the issue is probably a crankcase issue; because if a car with 5,000-45,000 miles needs new pistons/rings, Audi has bigger fish to fry.
I also read in another post, after my CEL came on after owning the car for a month, that the oil consumption is due to (I wish I remembered the name of it) a plastic valve on the top of the engine, toward the rear. The faulty part made my car misfire and after replacement, unfortunately my oil consumption issue was NOT resolved.
Well, I had a TT for 13 years and my wife had a 2002 A4 (same 1.8T engine) and NEVER had any oil consumption issues, but now that I’m older I no longer fall in love with my cars; I just see them for what they are, chunks of metal and have no intentions of keeping this one as long as my TT. I guess the bright side is I’ve decided to change my oil once a year since I’m adding five quarts over the course of a year. In other words, with the massive loss of oil, theoretically the car constantly has new oil in it! Good luck to all!
November 13th, 2014 at 12:33 am
I have a 2013 Audi A4. It is currently at the dealership. When I bought the car it had 27000 miles on it. It is a pre-owned certified. I too was having the oil consumption issue and was told that my constant running to the dealership for oil refills was normal. I continued to voice my concerns. They did run an oil consumption test in which they said the car was fine. A couple of weeks ago I was driving to work and a warning light came on and read “turn off inition and check oil. Luckily I had arrive at my parking lot. I parked the car and called the dealership. When I told them what happened they told me that they would come and get the car. They told me that they had to replace the crank case. When I went to pick it up I never made it out the service building. They kept the car. A couple of days latter they called me and told me I could pick it up and that it was a computer programming issue. I drove the car for about two weeks and the oil light came on. I took it back to the dealership. They are now saying that they have to rebuild the Pistons. I am really worried. My sister told me that all of this is associated with engine failure. I’m not sure if I want this car back. In addition to this I have had issues with the stirring and wheel bearings replace. The commute from my home to my job is around 20 miles. I bought this car because I needed safe and reliable transportation. This car isn’t it. Help!
November 14th, 2014 at 10:40 am
@Janice: I am not sure what state you are in but I definitely recommend speaking with a lemon law lawyer. Visit https://www.lemonlaw.com/lemon-law-firm.html to find a firm in your state.
November 14th, 2014 at 5:08 pm
I’m in Ohio. Thanks.
November 19th, 2014 at 10:57 am
@Janice: Call 1 800 LEMON LAW (1 800 536 6652) for assistance.
November 19th, 2014 at 11:38 am
UPDATE: Well I believe there’s good news for all. After discovering this article, https://www.carcomplaints.com/news/2014/audi-oil-consumption-lawsuit.shtml, I called Audi and my local dealership and they were very familiar with this issue. (Janice, I’d find another dealer since the one you’re visiting doesn’t seem to even know about the issue. Otherwise, call Audi Customer Experience Center; they’ll get the dealer on track!) They had me come in for an oil consumption test. This consists of topping off, removing and weighing your oil. They also change that valve I spoke about in my initial post; they also changed a seal, a bolt, and reprogrammed the computer to reduce internal pressure. If I continue to experience high consumption, then they will (hopefully not have to) change the pistons and rings free of charge. The cost of my visit, including a rental, was what it should have been, $0; and I didn’t even buy the car there! So it looks like Audi is, although forced, doing the right thing.
On a side note, one thing that irritated me a little was the service adviser said I was out of warranty, as if a favor was being done. Truth is, if you read the link I attached, the warranty for this issue has been extended to 8 years or 80,000 miles. Unfortunately, I believe the 2015 models continue to burn a lot of oil, but salespeople are now instructed to let the potential victim know, so the consumer is at least aware… why don’t they just fix it?!!
November 26th, 2014 at 2:25 pm
@Tom: All well and good but we are still successfully resolving numerous Audi oil consumption claims just like yours. Consumers are receiving thousands of dollars in addition to getting their cars fixed. Visit https://www.lemonlaw.com/lemon-law-firm.html to find a firm in your state to discuss the matter.
November 26th, 2014 at 5:48 pm
@Tom. Have you read anything about Audi doing anything about the oil consumption in the 2007 A4s?
November 27th, 2014 at 8:35 am
Thanks all for your comments. Here is the latest. My sister’s suspicion was right! When they called me to come pick the car up. I told them I had absolutely no faith in that car! How do I know this car is really fixed this time. The response was you have a new engine. You should see the long list of repairs on the invoice. And although the warranty covered it I was still charged a fee. Unbelievable. They should have paid me for all the time and gas I used running back and forth running to the dealerships. The car in my opinion still make sounds that I am suspicious about every now and the the light malfunction light comes on but I can’t find a light out. Can’t wait to finish paying off this car and leaving Audi forever. If I had the time and money I would take legal action. So if there is someone out their that had the same experience and is pursuing action, I am willing to serve as a witness.
November 28th, 2014 at 7:48 pm
I have a 2010 Audi A4. I took it to get service because the oil light kept coming on. The repair shop had to replace the turbo and the injectors. I have now made a claim with Audi Care, I have 69000 miles. I expect to be fully reimbursed for this it also has problems with the transmission when it starts from 0.
December 3rd, 2014 at 12:49 pm
So glad I found this site. I have a 2011 Q5 2.0, ~70K miles. Was told that my oil consumption was normal and I listened, dum me. Nothing documented except my credit card receipts for oil purchases. My concern is that this consumption issue can lead to other major issues. Currently my car is at the dealer for a cylinder issue. Plan on having the dealer address the oil issue.
December 4th, 2014 at 11:05 pm
Bought a 2011 a4 in july of 2014 having no idea of the problem…bought from a non audi dealer. 2 weeks later the oil light comes on and keeps coming on and basil Toyota keeps telling me its normal…finally after googling we found the oil consumption problem and called the local audi dealer…i had to pay 600 for the first part of the test…as of today im told step 3 will needyo be done but they’re not sure if it will be covered because i bought from a non audi dealer…it only has 48k miles…bought all the extended warranties also. Shouldn’t yhis be covered no matter what considering its a known problem? Im supposed to hear within a week if Audi will cover it, if they dont what do I do????
December 5th, 2014 at 12:23 am
I live in Montreal Canada. Are you also able to help me out there? My audi a5 2011 which is still under warranty is having the same problem
December 5th, 2014 at 12:23 am
I live in Montreal Canada and have the same problem. My audi a5 2011 which is still under warranty is having the same problem. Can you help?
December 10th, 2014 at 7:04 pm
Have the same issue as everyone mentioned above. Bought pre-owned 2011 Audi q5 2 yrs ago with 36k miles on it. 2 wks later, the oil light came on, so i took it in to audi dealer in San Francisco to have it looked it. They were nice about it, filled up the oil and said it was fine. Since this was my 1st SUV/Turbo, i thought this was normal. Same thing happened again just a few months later. This time, i even bought 2qt of oil from the dealer to have them in my car, so i don’t have to keep going in. Today i took my car in for sched maintenance and was told that my car needed new brake pads($700), and it may have an oil consumption prob. Since i didn’t buy my car from a Audi dealer and it has 46k miles now, i would have to pay $1050.00 to have this oil consumption test done. i just can’t believe it! Not sure what to do now.
December 17th, 2014 at 1:19 pm
@John: Sadly, we cannot help Canadian consumers.
December 18th, 2014 at 10:21 am
I have a 2010 A4 that I’ve had for about a year. I’ve put about 10k miles on it but I’ve gotten about four oil changes, getting another one today. I’ve had to add so many quarts of oil that I’ve lost count. But in the past three months I have added two quarts and I’ve only gone about 2k miles in that time.
December 20th, 2014 at 12:44 am
I have a 2009 a4 2009 2.0t have the same issue as everyone mentioned above.
January 5th, 2015 at 4:40 pm
Hi,
I brought my 2011 Audi A4 3 months ago and I already have had to put in 2 quarts of Oil. not relaizing that there is an issue with the Turbo engine.
It is a CPO and I got it from the Dealer so I am hoping that is is all covered.
Its crazy we don’t even drive the car that much, put 3000 miles on and 2 quarts.
the Dealer will be hearing from me on this.
will keep everyone posted.
thanks
January 9th, 2015 at 3:11 pm
2009 A4 Avant 2.0 here. 55K miles. Putting 3 quarts of oil in every 5K. Explained this to Audi of Bellevue (WA), just before the end of 2014. They did the comsumption test and told me that they were going to replace my pistons and rings bc of the poor dewsign/tooling issue mentioned in a lot of these posts. No cost to me–I believe there is a class action law suit happening bc of this problem and they’re trying to solve it. Truth in Engineering. Have to wait a month to have the service done, though, bc it looks like they’re backing up bc of this issue. “New” engine, though. Sweet!!!
January 13th, 2015 at 2:28 pm
2010 A4 with 51k and sitting at audi dealership right now. Hopefully they will solve the issue instead of giving me a bunch of bs.
January 20th, 2015 at 6:32 am
I bought a 2010 audi A4 and the oil usage is radical. Did a fuel consumption test and it failed horribly. Audi South Africa now wants to charge me R50k ZAR to fix issue. This car is a lemon and I will never ever buy a Audi again!
January 21st, 2015 at 4:44 pm
2012 audi a7 with same problem. Just got oil changed about 1k miles ago and engine oil light keeps coming on, stating I need to add 1 qt. This is probably the 3rd or 4th time the light has come on over past few months. While the dealership is figuring out the problem, they give me an A3 as a loaner…bastards.
January 26th, 2015 at 12:42 pm
I have the same problem as everyone– I recieved a notice from Audi through my mechanic that this is a known issue. I am wondering if there is a class action lawsuit on this in the US?
January 26th, 2015 at 7:54 pm
I just called my local Audi dealership and they said that since I am at 82,000 miles, I just missed the cut off of 80,000 for my car to be fixed free of charge. I am pretty upset right now. They basically told me that if this had happened to me earlier, I would have been covered but since the problem just showed up and I am outside of the mileage covered, I am out of luck. Is/has any been in my situation? if so, what have you guys done?
January 27th, 2015 at 7:50 pm
I have an Audi a4 been in the shop 5 times in 3 months everytime I turn around car is getting worse and the dealership wants me to pay for something else yet replace when all I’m complaining about his oil consumption
February 3rd, 2015 at 2:20 pm
Hi! can you please contact me? I bought a used 2010 Audi A4 on December 31, 2013. A the time it had 46000 miles. Within a day of buying it the oil light was on. Over the following year I had the oil topped off at least once every 2-3 weeks. A week ago, my car, which now has 61000 miles, experienced engine failure. The excessive use of oil seems to have destroyed the engine. How best to proceed? This was bought used without a warranty.
February 18th, 2015 at 8:35 pm
I have a 2009 Audi A4 in which I bought February 11th 2015.. The next day the oil light was on and I put oil in it…I put it in the shop the next day and they said I needed a crankshaft and it seems as though I had and oil leak..Wow..What can I do about this situation? I want my money back!!!
February 24th, 2015 at 7:47 am
There is a class action lawsuit against Audi A4 models from 2010 (and some others not sure exactly which ones) due to the oil consumption issue. I received paperwork in the mail regarding this issue. Definitely check with your dealership, they are required under the terms of the lawsuit to perform required work and replace parts to fix the oil issue. My car is at the shop now with the engine light on and they are trying to charge me $2500 to fix the engine issue (due to a leaky rear main seal that is also taking in air) before they perform the required service to fix the oil consumption issue. This car is a definite lemon, I have had problems since I got it. I took my car in while still under warranty for an oil consumption test and they told me my car was fine.
February 24th, 2015 at 8:57 am
I Bought an ’08 Audi A4 with 95000 on it 2 months ago. The oil min light has just came on after putting 2000 miles on the vehicle since the purchase. Car was bought used without a warranty. What do I do?
February 25th, 2015 at 3:55 pm
@Cheree: Before singing up for any class action, I would investigate an individual claim.
March 9th, 2015 at 11:49 am
2009 A4 with constant problems, what consequences beyond the oil guzzling can be successfully tied to this issue?
March 9th, 2015 at 1:57 pm
@Rich: It could certainly hurt your engine.
March 14th, 2015 at 2:02 pm
I have 2008 Audi a4 2.0T. The car has numerous issues, high oil consumption, about 1qt every 700- 800 miles, on the highway, with fast acceleration, there is cloud of smoke. Which causes other drivers to change lanes. Very frustrated.
May 8th, 2015 at 10:44 am
I bought my Audi back in June of 2012. A month later I drove to a town about 1 hour away, on the highway. On the way there the oil light came on. I talked to the mechanic at the dealership about this and he told me it is normal for Audi to consume oil and to just come in when ever the car needs more oil. Every single time I drive on the highway for a total of about 2 hours I will need to add a quart of oil. My boyfriend recently moved to the opposite side of town and so now I drive about 10mn on the highway a few times a week. This has caused me to have to add oil once a month. Now I am thinking this is ridiculous. Once a month? Every time I drive long distance? But do I have claim even though I have owned the car for 3 years now?
May 22nd, 2015 at 11:53 am
@Jasmine: I would visit https://www.lemonlaw.com/lemon-law-firm.html to find a firm in your area for a free consult.
May 29th, 2015 at 5:14 pm
I have a 2011 Q7. Bought it CPO in December 2014. Also bought the extended warranty. Car had just under 31k miles when bought. Now has about 36K miles. The yellow oil light with “min” came on two months ago and dealer topped it off for free. We also needed a new key fob battery which they took care of. Oil light went on again last weekend so took the car in on Monday. They topped it off and scheduled us for an appointment today to do an “oil consumption test”. they also said the previous owner had a remaining service so they are doing that for us today “for free”. we’re still waiting, but it’s curious they have the car overnight now. plus they called my wife right before closing to say we need a new battery for $600! that seems crazy. not sure if it’s related – doubt it – just another annoying Audi expensive issue. Back to the oil issue – does anyone know if there is anything in lawsuits, recalls, notices, etc for the Q7s? and also, what steps do i need to be taking with the dealer now to make sure if this worsens i have done everything possible to protect myself?
June 5th, 2015 at 3:10 pm
@Joe: You should definitely speak with a lawyer regarding your issue. Visit https://www.lemonlaw.com/lemon-law-firm.html to find a firm in your state.
July 19th, 2015 at 6:24 pm
I bought a CPO Q5 2012 in October 2014. I have not been driving the car that much in the first year, but this year (2015) it is basically my primary commute car. in 2014, the “low oil” yellow light came on a few month after I got the car, and I took it for service. It went on again a few month after the service, and the dealer top it off for free. Looking at the oil level, it seems like it is half way down already. So with record of burning a quarts of oil per 1000 mile, I started searching around and I learned about the issue and the class action. I confirmed that based on my engine serial number, it is one of the problematic ones subject to class lawsuit. I was not informed of the issue with this car and the class action by the time I bought the car as CPO.
My question is that whether the dealer should have informed me that the car I am buying has issues (I bought the car late Oct, and the lawsuit was out in Sep). Having the car fixed under the class action is an option, but I am not happy buying an expensive car without being informed of such an important issue by the dealer. What are my options?
July 20th, 2015 at 9:38 am
I have a 2011 A4 Quattro that was purchased used less than a year ago from a Jag dealer here in Buffalo. About a month of driving the car produced the first oil light….. We thought it was strange but thought maybe they forgot to top it off when we bought it. Then we had to put oil in it again about 2 months later. The car is driven to and from my work, 25 miles per day. I put 2 quarts in it and found that a month later it was low again. This time we took it to the dealer who referred us to the Audi dealer. We had part 1 of the fix done which they said would fix it. Anyway, we have had it in for an oil change and had to put oil in it 5-6 times. It is now only driving about 300 miles, maybe less until you need to put more oil in it. We have it in for the second fix today but I am not holding my breath. What can we do here? Less than a year and it’s been in for service 2 times for the oil issue with putting oil in it 5-6 times? This is not right… it’s not even driven that much. Any ideas?
July 31st, 2015 at 3:10 pm
@Angelina: Who is paying for the repairs? Are you still under an Audi warranty?
July 31st, 2015 at 3:11 pm
@Elnsa: it is not his duty to tell you about the class action, and frankly individual claims yield consumers much better results in a much quicker timeframe. If you are in three or more times for the issue, with invoices to back it up, contact a Lemon Law Attorney. Visit https://www.lemonlaw.com/rid.html to have your claim reviewed and passed along to someone who may be able to help.
August 25th, 2015 at 2:47 pm
Purchased a CPO Audi A4 in Syracuse back in October, oil light has continued to come on every 2k to 3k miles. Dealership has done 3 oil consumption test and continue to say to drive the car and fi the light comes back on and call us. I’ve called Audi Headquarters to make them aware of the issue, they have called Driver’s Village to schedule another oil consumption test and have also said there is no recall on my 2013 A4 because the recall ended for 2012. I wish I would have known that Audi did not correct this issue because I would have went with Lexus or Mercedes instead.
September 21st, 2015 at 12:01 am
Reading all of these I no longer want to own Audi
They just do commercial on Audi A-3
September 21st, 2015 at 8:38 pm
I bought my q5 2011 45 days ago with 40000 miles on it, car drives fine up to 42300 miles and low oile light came on, dealer did oil test and now waiting for 630 more miles to go back to see if test will fail to proceed with Pistons replacement ..everything will be covered under warranty but my questions are
1: how the Audi dealer sell a car without disclosing such important info and get away with it legally ?
2: even if Audi agrees to replace Pistons and rings on the engine , such a big job and not sure if car will ever drive the same after that?
3-what should I do now just had the car and going to have this major engine job? Is that legal or fair for a consumer?
September 26th, 2015 at 8:31 am
I have 80,000 miles on my 2009 A4 Quattro. I took it to the dealer and said that I have the oil consumption problem referenced in the class action suit. They asked me some questions about the oil history and I didn’t have receipts for all the oil I put in so they weren’t sure Audi would do anything. I opened the back and showed them a case of oil. They got approval from Audi immediately and did the step 1 fix for no charge. After a month the oil light came on and I took it back and they are replacing the Pistons and rings and loaning me a car. No charge. I found they stand by their car after warranty also.
November 19th, 2015 at 12:52 am
In July we bought my 17 year-old son a 2008 Audi A4 2.0L with 35,000 miles on it. It’s a very nice car. I changed the oil to get a base line since I didn’t know when it was last changed. After about 1,000 miles the check oil light came on. So I checked the oil and it was at the minimum mark so I added a quart. After another 1,000 miles the same thing happened. I knew something wasn’t right so I started to do some research on the internet. Turns out Audi had numerous problems with oil consumption but no recall. Then I found out there was a class-action lawsuit but only covered 2009 – 2011. I’m not sure why it didn’t cover more years. I’m not sure what my options are, but I don’t want to sink a lot of money into the car. I mean it’s like a new car otherwise. Any suggestions? Thanks.
November 20th, 2015 at 4:24 pm
@Rick: Sadly due to the age, I don’t see much recourse. I would speak to a reputable mechanic about your options.
November 23rd, 2015 at 7:27 pm
I’m not sure Audi will ever have a solution to this problem. I have a 2013 Audi A4 2.0T with 60,000Km and it uses one liter / 800 Km’s (497 miles)! And, at 58k a front wheel bearing started making all types of noise. This is the first and last Audi I’ll ever own.
December 4th, 2015 at 2:51 pm
Have 2011 A4 with 107,000. Had testing done 2 years ago and results came back “in range.” Have called or documented issues ever since. Took car back today and was told that, yes, there is a problem and the repair cost will be $7K because it is past warranty. I called corporate and received little help. Maybe a negotiation is possible, but seems unlikely. I will update if I receive any good news in the next two days but am ready to pursue other means. If nothing is done, I will NEVER buy another Audi -my favorite car EVER. Hugely disappointed.
December 10th, 2015 at 10:27 am
More than 100k miles now, still consuming oil but stabilized consumption (0.5 qt per 620 miles). Looking at the engine : still running perfectly.
January 1st, 2016 at 4:34 pm
I purchase my 2011 Audi A4 Quatro in Dec. 15, It had approximately 64,000 miles on it. I bought he extended warranty. This was my first Audi, it was in excellent condition mechanically and body condition. I within a month started noticing the audio of my radio and phone would short out. after 20 minutes of driving. This of course was intermittent and would not recreate when mechanic or anyone else around. One day as I am driving the EPC and check engine light came on and the vehicle started shaking. Got the vehicle in for service, said needed new spark plugs and repair wiring due to a rodent building a nest in engine compartment. Said this was minor damage. Had oil changed while there also changed a month previously. But was not able to detect a problem with the radio. About a month later went out to start vehicle and battery dead, would start easily with jump. Then a few days later when my friend was driving the vehicle the radio shorted out, finally someone else witnessed it. He called it a thermal overcurrent (he’s an electrician by trade). Came back on after turn off and restart as before. But after work when he started-nothing on the radio display. Took it back so 5 weeks later, I have a new 2015 radio head in my 2011 Audi. Had to send to Germany to interface-cool. Replaced battery and radio and another oil change. Unrelated bear/Audi encounter and I finally got my Audi back for almost a month I notice it seems to be using more oil than normal (600-800 miles is norm for car) and fuel consumption increased. I live very rural so not a lot of gas stations to choose from, but try use 92 as a min and use 5w-40 Liqui Moly as needed. At approximately 89,700 miles the EPC and check engine light came on and the vehicle started to shake as before. Drive it to shop. Dealership that I bought it from a Volkswagen dealer, states 4 random misfire codes and an idle control code coming up. Changed coils in 3 and 4, 4 checks ok when compression tested, but 0 on 3. Have it towed to nearby Audi service. They advise #3 looks like burnt valve have to remove head. Will also perform Crankcase Pressure Regulating Valve per service action. Advised that I read something about an ignition coil recall and could this or the other recall be related to current problems? Audi states yes there was one for your vehicle, but that was under the new vehicle warranty and if not completed before 80,000 miles not covered. I explained that I bought it used and wasn’t aware of ignition coil problems. Don’t know if current problem is related but feel like car has spent more time parked in a repair shop than in my driveway. Could they be related and what recourse do I have?
January 31st, 2016 at 6:43 pm
Bought a certified pre-owned 2009 Audi A4 Quattro 2.0 in 2010 and within two weeks the oil light came on. Brought it back for service, thought it was a simple oversight and that it had been “fixed.” Little did we know then how that yellow “check oil” light would come to dominate our lives, our use and enjoyment of the car, AND OUR WALLETS. Within the first three years we had the car serviced so many times for excessive oil consumption that we finally took to the internet and found we weren’t the only ones with this issue. After 43,000 miles and countless service visits, we demanded that Audi rectify the problem and (because the car was still under warranty), they replaced the pistons and rings at no cost. Fast forward two years, and, at 91,000 miles (just outside of warranty, of course) an ominous “turn off engine immediately and check oil” warning appeared on the dashboard. Brought the car in for service immediately and found that the engine had a leaking intake manifold. Replaced manifold at cost of $1K. One week later, “check engine” light went on. Brought the car back to Audi and this time, the water pump needed replacing (another $1K). A few days later, that ominous “turn off engine immediately and check oil” warning appeared again. Brought the car back YET AGAIN. Service department informed us that they had found metal shavings in the engine pan, indicating that engine parts were grating and the engine was compromised. They told us that we needed an entirely new engine, at a cost of $10,600!! We were livid. Dealer went to Audi North America and they “offered” to pay for half. Now we are stuck with a dead car and the prospect of having to put another $5300 into it (for a total of $7300 since December) to make what is now a “lemon” driveable. Unfortunately, our warranty ran out a few months ago, BUT shouldn’t Audi take some ownership of this, as they replaced the pistons and rings on an engine that they knew was faulty? And, did their replacement of the intake manifold parts somehow compromise the engine, resulting in the engine failure? (the timing of the engine failure was just a bit too coincidental.) We bought this car for what we thought was exceptional Audi performance and service. What a joke. Do we have any recourse?!!
February 4th, 2016 at 3:52 pm
@Denise: In the states where we practice, you waited too long. I would contact Audi corporate.
February 11th, 2016 at 12:34 am
Purchased a brand new 2008 Audi A6. Purchased Audi Care as well as the additional service package after Audi Care ended. Always took the car back to the dealership for its scheduled maintenance and whatever else. Noticed the oil light in August 2015 (49k miles) and bright it in (service due anyway). Went on a family road trip and racked about 1,500 miles. Oil light went off again. Went back to the dealer and was told that older cars burn more oil. At some point I’ll probably need to replace valves but for now just top off the oil. The next two times the oil light went off I tipped it off. The last time I did it, I noted the mileage. Oil light went off again after 600 some miles. Brought it back to Audi. Advisor told me they found metal shavings in the oil and that I pretty much need a new engine. Said he would call Audi Corporate to see if they can provide any assistance. I called Corporate myself and logged a claim. Also called another dealership and shared my situation with the Service Director. Said it wasn’t anything I did and that I did everything right. He pulled my records and said my maintenance history was impeccable. He’s going to contact the dealer where my car is now to see what is going on and will try to help me with Corporatr as well. Not sure what my options are at this point. I didn’t really have any issues with the car until now. If I did everything ‘right’ and it truly is a manufacturer defect of some sort, would Audi own up to it and make things right despite the fact that my car is no longer under warranty?
February 23rd, 2016 at 1:16 pm
Purchased a 2012 Q5 with an 10/11 or 11/11 production date, about 75000 miles on it. Purchased it from the lessee who purchased it off lease and then sold it directly to me. It now has about 88000 miles on it. The first 10K miles of my ownership, didn’t use a drop of oil. Been changing the oil at about 5K miles, first oil change, didn’t use any oil at all, maybe a 1/4 of a quart. Second change, pretty much the same. PCV valve went bad so I replaced it. Third oil change, now it is using about a quart in 500 miles or less. Since it is a 2011, apparently the Audi goodwill doesn’t apply directly but, if a service manager contacts Audi on my behalf, the service manager can contact audi usa and they may work out a solution. Trouble is, I’ve got to spend $1000 with them to determine if they are going to try and work with Audi USA which may then be another $5000 give or take.
April 12th, 2016 at 2:22 pm
I purchased a CPO 2010 Audi Q5 in 2012 with about 39,000 miles. I started getting the oil light around 70-75K miles. The dealership said to just bring the car in and have the oil topped off. This happened a couple of times until finally the dealer said they needed to start a paper trail. The car is no longer under the extended warranty. I just dropped the car off again today after only having the oil topped off 2 months ago. My advice is to make sure the dealer creates a service record each and every time you take the car in to get the oil topped off. My next step is to contact Audi HQ. Ironically, the service consultant says the problem has been corrected in the 2014 and later models. Seems to me Audi knows there was a defect and corrected it in future models. Doesn’t help much unless they are going to buy back these models that have the problem.
April 24th, 2016 at 10:48 am
I purchased a New Q5 in 2012 but notice that the 2.0 Turbo engine was manufactured in August of 2011. It had the standard 4/50,000 warranty. I am 2000 miles outside of the warranty, with 52,000 on the vehicle… and the engine lost it’s oil in a matter of hours and my engine has seized. Used engine will be $4900, with another $1300 in labor to install. Pissed! I know there have been well documented oil consumption issues related to these engines. Any suggestions on where to start? There was a recall related to this issue on ’09, ’10 and ’11 models. Does the fact that my engine was manufactured in 2011 help my case? Rgds,
April 25th, 2016 at 10:34 am
@Ed: In order for us to help, the trend does need to start prior to warranty expiration.
April 28th, 2016 at 3:53 pm
I recently bought an used 2011 Audi Q5 2.0 just below 99K miles on it at the time. The vehicle was fine the first day but once I left the dealer my wife who was driving behind me noticed that there was very visible oil smoke when I accelerated which we found weird. The dealer was in Inwood, NY and we drove home to CT about 70 miles. By the time we arrived the check Engine light had already turned on, I contacted the dealer about it and he was trying to clean his hands from the situation. I drove the car for a few days when I noticed performance issue when accelerating like if the car was breaking down. When taken to a mechanic, he noticed the car was almost dry, all the oil was consumed. The oil change was done and in just a week of driving it. Since then I have to add oil 3 times since I got this car and everyday is a new thing, that i have to change the engine coils, spark plug, oxygen sensor. I wonder that now that I’m over 100K miles I still qualify for the oil consumption recall.
May 31st, 2016 at 9:49 pm
It’s been an old discussion, but I want to say that I have AUDI A6 2009 and it’s “consuming” an oil too. About every 2000 miles. The car has only 53 000 miles. Not bad but I’m afraid about what is going to happen to engine in next few years. I don’t want my car/engine to “fall apart” while I still have to pay a loan.
June 8th, 2016 at 10:00 pm
I am from Puerto Rico an I have an Audi A4 2010 2.0T with oil consumption problem and because of the mileage 112,000 Audi of America wont fix it. I would never buy an Audi again is the worst Auto company in the world.
September 20th, 2016 at 8:12 am
I have a 2011 Audi Q5 with 90k miles and we just recently brought the vehicle in because we are burning over a qt of oil every 1000 miles. My warranty was up this year and I was never warned too look out for this problem (was even serviced as recently as June by this same dealer). I am being told I need to buy a new block and pistons and I am no longer under warranty and the class action lawsuit has expired. Audi obviously knows well about this since a service desk rep was able to diagnose the problem in a 5 minute conversation without ever looking at the car. Hard to believe a “luxury” car that is less than 6 years old has a well known and costly engine problem but it is my problem. What are my options?
November 4th, 2016 at 1:24 pm
HI,
I have a 2010 a4 avant with 97,000 miles and it consumes about a quart every 1000 miles. Today I scheduled an appointment for a oil consumption test and they told me that since the car was over 80k that it would not be covered. I asked if they would do the test at my cost and they said they didn’t feel comfortable and I was better off talking to Audi NA. I talked to Audi of NA and they stated that the vin wasn’t one of the recalled ones and therefore didn’t even have the extended 80k warranty. Let me know what you would recommend or if there is anything I can do.
November 4th, 2016 at 1:24 pm
BTW car has always been serviced at Audi by previous owner.
November 23rd, 2016 at 7:03 pm
I have a 2011 q7 which I bought from the dealer with 12k miles. The car has been maintained by the dealer only. I have always had to add oil during service intervals. The last service I did was the 65000 mile service and I am about 2000 miles from the next service. During this interval I have already put in 3.5 quarts of oil. I took the car in for the problem while it was under warranty. They told me they found a leak ehich the warranty covered and was supposedly repaired. I don’t believe them because I had the same problem reoccur less that a month later. I think this is a problem on all Audi vehicles and a recall should be issued to repair the problem or owners should be give free oils to replace the burning oil. This is very annoying for such an expensive car – to purchase and maintain.
November 23rd, 2016 at 7:09 pm
I am now out of warranty is there anything I can do to get this situation rectified without incurring out of pocket expense?
December 2nd, 2016 at 4:54 pm
@Thomas: Certain cars did receive a 80,000 mile warranty extension. Call your dealer to find out if you are applicable.
December 5th, 2016 at 4:38 pm
@Andrew: Sadly if you are not under warranty, Audi would not be held responsible.
January 28th, 2017 at 12:17 pm
If Audi performed the Consumption test #1 under warranty and that failed out of warranty has Audi still covered the issue? all dealings to date with Audi have left me feeling slimey
January 31st, 2017 at 1:06 pm
@Mike: I would certainly bring this up with Audi corporate to see if they are willing to extend a goodwill repair.
February 28th, 2017 at 9:41 am
I also have an 2006 A4 Quatro 3.2 L V-6. I bought last July with 83000 miles on it. After driving approx. 2500 miles I also needed one quart of oil. I carry a gallon of oil in my trunk to respond every time the light comes on. It is a hassle and now I have 105K miles going to dealership today to see what they can do or say.
March 7th, 2017 at 1:01 am
Hello,
I purchased my Audi A4 private in August 2016. Currently my car has 109,000 miles. I drive within a 10 mile radius every other day or so. I must always put a quart of oil in every two weeks like clock work. Is there anything I can do to get Audi to do anything at all? An Audi dealership in Ohio told me that I would have to pay $8,000 to replace the pistons in the engine to fix the consumption issue. My 2006 BMW had a consumption issue if I went long distances only, so I assumed it was similar and did not think this would be an big issue when I purchased this Audi.
June 20th, 2017 at 12:37 pm
I bought a new Audi Q7 2017 that had around 200 miles on it at the time of purchase. The low oil light came on at 3900 miles. I did not check the oil at the time of purchase, so wasn’t sure if it was ever full. Took back to Audi, so they could add oil and that acted like this is not a normal occurrence and told me to monitor it. I just took it back for a 5000 mile check up and it was around 1/4 low on the gauge. This time the are telling me that this is normal for an Audi auto to use oil. My problem is if this normal why wasn’t I told before I purchased the vehicle. What action can I take with the dealership that sold me the car? Seems like this should have been disclosed during the sales process.
July 6th, 2017 at 1:33 pm
Hi-
I bought a 2009 Audi A4 with 38K miles that was Certified Pre-Owned in 2011. It started consuming oil shortly thereafter, and I brought it back to the Audi dealer who did the stage 1 consumption test about 2K miles after I bought it. At that point, they didnt feel it met criteria for piston ring replacement since it was “only” burning about 1 quart of oil ever 1K miles, which they said was “normal”. Over the years, I had often mentioned the oil consumption every time I brought the car into Audi for service, but they never fixed it under warranty – claiming it was normal.
Now the car has 89K miles on it and the consumption problem has been getting progressively worse – about 1 quart every 300 miles. I found out about the class action law suit through the internet – as I was never informed by Audi of the settlement in 2015.
I brought the car back to the Audi dealer and one of the service reps told my wife they fix cars out of warranty all the time and since my car was only slightly out of warranty, they would probably take car of it under the class action settlement. I also spoke to somebody at Audi of America.
Well now, they want to only cover a portion of the $6K repair and want me to pay $3K of the bill.
I think I need a lawyer. Can you help?
July 10th, 2017 at 4:39 pm
@Frank: I would contact the attorney general’s office in CT to discuss your rights.
August 6th, 2017 at 11:57 pm
I bought an Audi 2009 A4 2.0 t Quattro. I noticed it was consuming oil faster than I would think is normal. I bought it June 30, 17. With 83,400 miles. I have a one month warranty from the dealer and I informed him of the issue but he just never got back to me, I’m going to see him tomorrow. I might need some help here. This is my first buy. I told him to do my breaks and rotors and told him abou the oil consumption via text and phone. The text I still have saved. It was before my one month 1,200 mile warranty. He did my breaks, but he never said anything about the oil. Help me please.
August 7th, 2017 at 4:06 pm
@Saad: The age would prohibit us from getting involved. I would contact the MA attorney general and look into statute 93a–the lemonaid MA used car law.
August 28th, 2017 at 8:13 pm
I have an 2011 A5 with 83000 miles.I had the oil consumption test done Phase 1 & 2 done and everything was fine. It drove perfectly . I went to the Audi dealership on 8-4-2017 and had my oil change done and it seemed fine .
I only drive it 4 days a week for 6 miles a day total to and from work.
On August 24,I was driving on the Paper turnpike and my check oil like came on and 1 minute later my car stopped working.I had to do and emergency pull over .I got my car towed to the Audi dealership and now they are saying that I need a new engine because I had metal fragments in my engine,the cost for the repair is 13,000 and I can’t afford that.Please help I don’t know what to do
September 6th, 2017 at 1:36 pm
2012 Audi Q5 has been burning oil regularly for almost a year now. Was getting about 1000 miles before needing qt., now its down to 5-600 miles. Dealer says experience shows piston play but no recalls etc. I have an extended aftermarket warranty but am being told I’d still have to pay $620 for testing and another $2K to tear engine down to the pistons to prove problem to be considered. What can I do????
September 23rd, 2017 at 1:50 am
I’ve owned my 2011 Avant since day one. Started noticing the oil consumption issues 2-3 yrs ago but always took the dealers word that it was part of normal ware and tear and now I’m at a point where it’s about having to fill about a 1qt per 300-500 miles. Any remedies at this point? I’m way beyond any manufacturers warranties and can’t afford the thousands of dollars to repair the vehicle.
October 24th, 2017 at 8:50 pm
I have a 2007 Audi A4. For years out while I was under warranty I was reporting to Audi the issues I am having with my oil. They informed me it was normal and continued to top it off and never documented my visits. My last interaction with Audi was in 2014 after they finally decided to test for oil consumption and tested back positive with problems. My paperwork indicates my car is fine to continue driving and shared the repair would cost my over $5k. I escalated to Audi corporate and got nowhere. I stopped driving the car to avoid making the problem worse. Please let me know if I can get help. I have my paperwork where I’m telling Audi I have an issue.
October 24th, 2017 at 11:12 pm
I have a 2007 Audi A4. For years while I was under warranty I was reporting to Audi the issues I am having with my oil. They informed me it was normal and continued to top it off and never documented my visits. My last interaction with Audi was in 2014 after they finally decided to test for oil consumption and tested back positive with problems. My paperwork indicates my car is fine to continue driving and shared the repair would cost my over $5k. I escalated to Audi corporate and got nowhere. I stopped driving the car to avoid making the problem worse. Please let me know if I can get help. I have my paperwork where I’m telling Audi I have an issue.
November 6th, 2017 at 3:44 pm
@Maricela: I think the age would be an issue, but contact your attorney general for a second opinion.
December 16th, 2017 at 3:04 am
I have had the vehicle about a month, and the add oil light continues to come on. The more oil I add, the more the oil I seem to be adding. The cost of synthetic oil is pricey, so it is definitely becoming a problem. Should I return the vehicle to the dealership?
March 19th, 2018 at 1:24 pm
My boyfriend bought a 2010 A5 a year ago from a deal. He noticed the oil issue about a month after owning it and took it to the Audi dealership in New Orleans. They told him that he needed documents showing his oil purchases to decide whether they could do the test. It’s now a year later an over $4000 turbo replacement that took over a month which is likely a result of the oil issue and the dealership finally sees that he has a problem after changing the oil and it burned through it all in 2 days. Now they want him to pay another $1000 for work when it should have been dealt with over a year ago. Is there anything we can do?
May 22nd, 2018 at 12:21 am
I own a 2011 Q5 and 90000 mile burns oils since 70000 miles, dealer said is ok, now that that is out of warranty they ask for 50% of cost. is there anything I can do? maybe to report the problem for others?
July 11th, 2018 at 8:20 am
2014 Q5 with 80k miles, regular maintenance and original owner. Oil consumption test failed, they only want to cover 50% of the repairs, and said if I questioned why they would only cover 50% they would revoke their offer, and I would be liable for all of the repair cost. They were very blunt about this and would not budge. I left that call feeling very helpless.
July 30th, 2018 at 12:21 pm
I’ve been denied good will assistance from Audi. We have a 2012 A4. It is 5.5 years old now. We purchased it when it had 30,000 miles on it. The previous owner had it for 3 months and trade it in. The 5 year warranty expired, we did not buy the extended warranty. (Had we known it was necessary then we would have!) It has over 100,000 miles. We were told they would not cover repair costs because we used 3rd party places to provide us with oil changes. (Valvoline) We first brought it into the dealership for service on the oil consumption back in 2015. The car was only 3 years old. They swapped some small parts and sent us on our way. The issue came back less than 2 years later. Now they are saying it’s going to cost almost $6,000 to replace the pistons and rings. After they denied us we also had a 2nd common issue come up with this vehicle. The rear parking brake motor would not disengage. Now looking at almost $7,000 of repairs. Unfortunately we are not able to afford that on a car that is only worth $10,000 and which has consistent issues. We had to trade this vehicle in over the weekend, but I’d be interested in learning of any future legal action being taken against Audi.
November 14th, 2018 at 2:14 pm
My wife owns an 2012 Q5 (4-Cyl, turbo, 2.0-liter engine) that she bought brand new from an Audi dealership and has had it serviced per Audi recommendation, at an Audi dealership every time. At her 105k service visit, she notified the service adviser that she had been burning a lot of oil; he advised her to keep a log and he would take a look at her next service visit. At 113k her car started sputtering out on the highway (which resulted in an auto accident). She had it towed to the dealer, long story short, they tell her that the car has a broken piston ring with damage to the cylinder wall and will need a new engine costing $11k plus $1k for diagnostics already performed. Her log showed that she went through 14 quarts of oil in 9k miles (7 months).
After going back-and-forth with the service manager and Audi of America, they have agreed to do the work for half the cost ($6k). We are at a loss as to what to do! Surely there has to be many others with the same problem? Is anyone aware of another class action? Thanks in advance for any info.
November 28th, 2018 at 4:45 pm
Bought my wifes 2012 Audi Q5 with 67k from Northwest Motorsports (horrible experience). Oil light came on at 1200 miles of ownership. Audi dealership said thats normal. They inspected the car otherwise and found it to be in great condition. Since then it has went through 4 quarts in 1300 miles. Took it in for the oil consumption test and it made it 455 miles before the light came on. Audi dealership said the next step was $4-6k repair (pistons and rings). I contacted Audi of America to ask for assistance and they denied due to multiple owners, not purchased from an Audi dealer. First of all we are only the 3rd owner and the 1st owner was leased through Audi for 3 yrs. Second it shouldn’t matter where I bought it when its an issue caused by Audi’s inferior manufacturing. Overall just a disappointing situation. Not only did Northwest Motorsports sell us a defective car but the automaker is not taking accountability for its mistakes. Audi as a company has failed to live up to standards you would think a “luxury” car maker should have. I will say on a good note that the Audi dealership has been very great to work with. Overall I am regretting trying an Audi, we should’ve stayed with Lexus.
December 13th, 2018 at 8:52 am
I have an 2012 Audi Q5 2.0T with 76k miles, bought in Nov. 2015 as a CPO from an Audi dealership. Long story short, I was just informed that it failed the 2nd part of the Oil Consumption test performed by the Audi dealership in Atlanta, GA, thus confirming it indeed has excessive oil consumption caused by the faulty pistons that were said to be fixed in 2012 Audi 2.0T engines. I have only had it serviced by the same Audi dealership in Atlanta that conducted the oil consumption test (not the same dealership we bought the car from though). The service advisor I am currently working with is going to contact Audi of America to see if they will help out with the repair cost. I do not have very high expectations at all, considering all that I have read thus far about people with the same issue in 2012 Audi vehicles with the 2.0T engine and their experience with Audi of America. It seems like A LOT of people are having the same experience. Any advice on what I can do to help my situation would be greatly appreciated.
January 12th, 2019 at 11:10 am
I ordered a 2018 Q7 from an Audi dealership in Schaumburg in March 2018 and it arrived in May. I am a first time Audi owner. Just last week, my oil light came on with 5,600 miles. I was completely surprised by this since the dealership said my first maintenance would be at 10k. I did bring it in and they said it just needed a quart of oil and would be fine. I’ve owned several foreign and domestic vehicles in the past and never have I had to add oil to a car at such low miles. I am going to keep a close eye on this situation and track how many times I have to go to the dealership for oil. Thank you all for your postings!
January 16th, 2019 at 9:38 am
Back in 2015, I decided to purchase an Audi model A4 year 2012 version Quattro. Even though I was not going through a good economic momentum, I felt confident choosing this car due to Audi’s reputation as well as the fact their engines are made to last. For this reason, I was ok getting in debt for 6 years since I was sure I was investing in a good product. When I made the purchase the car had 35,000 miles. I am a very meticulous person; therefore, I’ve never missed one oil change, and I have always kept the car maintenance to very high standards, either through the dealer or a mechanic I trust. Moreover, I have always filled up the tank with the highest quality gas. For three consecutive years, I’ve never had a problem with the car, until recently the oil light turned on, indicating that the engine needed one Qt. of oil to keep functioning. Each Qt. costs between $10-12. The first time the light turned on happened in the same week I had an oil change. This issue was gradually getting worse. The light was going on every 700 miles, then 500, then finally 300. I’ve been investigating on the internet and noticed these vehicles had a problem in regards to excessively consuming oil. I am also aware there is a recall for models between 2009 and 2011, in which they extended the warranty to 80,000 miles. My vehicle current has 78,000, but unfortunately, it seems like it’s not under the recall guidelines.
As recommended by Audi USA through a phone call of my own, I went to an authorized dealer (The Collection in Miami, FL) in order to do a consumption test, get a report and hopefully open a case. They also requested me to show all the records in regards to my car maintenance and oil change. This happened on July 23rd. The person who helped me suggested me to do an oil and filter change first, which had a cost of USD90. They mentioned they were going to call Audi USA in order to expose my case and see if Audi was willing to move forward with a consumption test. That same afternoon the advisor called me back and informs me that unfortunately, Audi cannot move forward with any sort of repair since my car is 2012 and out of the recall guidelines. However, I am a persistent person and I back to the dealer and told the advisor that I spoke again with Audi USA, and they gave me a case number. The advisor now told me that the cost for the oil consumption test is two payments of $360.00. (total $720.00) because I need to test the car first and they will charge me the other $360.00 when I come back with the oil light turned on.
Honestly speaking this is a very frustrating situation. Therefore, my balance in the car is higher than the car value in the market. I’m upside down with this car. In order to fix this issue, the estimated cost is between USD 6,000 – 6,500.
I really can’t afford this repair and not willing to pay $720.00 for a test if I don’t have the guarantee that Audi commits to repair the engine. My wife and I are expecting our first child and this is our biggest financial priority. Therefore, I kindly ask Audi USA to reconsider my request and help me to fix this issue. Although for Audi to say no is the easy way out, for me this is a huge headache that I will have to deal with for the next 5 years, hoping that this problem doesn’t progress even more.
I kindly ask you to put yourselves in my shoes. I’m still astonished by the fact I am facing this problem considering my car has less than 80,000 and it’s an Audi.
Thank you in advance. I look forward to hearing from you.
March 27th, 2019 at 3:38 pm
I just purchased a 2011 Audi A4 2.0T. I found out that it has never had the pistons and rings replaced for this oil consumption issue, and it has been noticeably burning oil. Is it too late as it is now 2019?
May 21st, 2019 at 1:04 pm
I have a 2010 Audi A5 with the 2.0 turbo that has been affected by the oil consumption problems. I did both tests a few years ago and my dealer considered it not that bad. Now, it is going thru a quart every 500 miles which bothers me. The dealer says I must now pay out of pocket for the oil consumption tests again , (because now I am over the 8 year warranty), and then see it Audi will do anything. Because I stated this process when I still had Audi-care service, I feel that the 8 year conditions should not apply.
Oh, the dealer says they’ll help me on a trade in. Gee thanks. Anything else I can do?
Thank you, Ray O’Brien
June 3rd, 2019 at 6:07 pm
My 2010 Audi A4 has been using oil like crazy. Have been told since i bought it that it consumes oil bc it is a turbo. Now that the 8 years has expired they tell me about the oil consumption issue but want me to pay for the test with out a guarantee they will fix it. If anyone knows what to do let me know. Thinking about have my lawyer write a letter. Has anyone had Audi fix their car after the expored recall? Btw, Never recieved ANY recall notices!
June 17th, 2019 at 9:19 am
Same deal as I’ve read about the oil consumption issue, however I bought my 2010 A5 S line (62,000 miles) from a used car dealership for about a month with no warranty. I have to replace one quart of oil about every 100 miles. Always thought Audi were top quality cars. I can’t afford a 7000 dollar repair job.
July 2nd, 2019 at 4:35 pm
I bought use 2010 Audi A5 at 65k mile.
Burns 1qt every 500 mile even after stage 1 fix that I paid for.
It cost me 1k for the test and fix and issue is not fixed. Dealership advice to replace rings (8k) repair on my own expense.
8 years extended warranty expired and previous owner didn’t fix the problem because dealer said its normal.
Contacted Audi of America and they refused to cover any repair since the 8year is over.
July 9th, 2019 at 5:34 pm
Bpight a used 2011 Audi at from towne Ford in redwood city with 9,000 original miles in 2013
It always burned oil, but I looked it up on the internet and I read that a quart within 1k miles is within spec….
Fast forward to 2019
Car burns a quart every 500 – 600 miles
Was considering buying another Audi but never again.
I got no letter of no class action lawsuit.
I’m a Vet and small business owner and work really hard hard for my money so to throw away all that money is pretty terrible.
I bought this car because I thought it was well built. And honestly it’s been a pretty good car other than the oil burning.
I hope Audi can correct this but doubt they care much.
August 5th, 2019 at 1:19 pm
Yes, i am in the same boat. I loved my 2010 Audi A 5, well, used to.
And Audi USA will not do anything, even though I stated the process while still within the 8 yr / 80,000 miles. I am not real keen on EVER buying another Audi!
August 12th, 2019 at 6:37 pm
I purchased a 2010 Audi A5 less then a year ago. started driving it had no issues no light. Went to check the oil 2 months later and it was down 2 quarts after about 1200 miles. I since went and got an oil change and now ever 500 miles or so the low oil light comes on and have to add a quart. I also have contacted Audi of America and they said they would not fix it or look into at no cost due to being outside the extended warranty. The car was a fleet car prior to my purchase and was never taken in to have fixed. Now I’m stuck with the bill.
September 12th, 2019 at 12:30 pm
I purchased a brand new 2012 Audi A4 back in 2011 directly from an Audi dealer. I have been the only owner & have religiously brought my Audi only to the dealership for all required maintenance & have had no problems. Once my car hit 95K (it is now at 110000K) I noticed the oil consumption. It started as needing oil added about every 2000-1200 miles, which the service department stated was “normal according to Audi standards.” However, it started getting more frequent that my car would need oil added. Now it is at about every 600-800 miles. Every time I have brought it to the dealer to add oil & there are records of every time this has happened. Now I just took it in for my maintenance & they are saying I need an oil consumption test (which is $450) and most likely a new engine, which would be about 10k. This is ridiculous as I have done everything I could to make this car last. There is something wrong here.
I contacted Audi of America & they stated I would need to pay for the oil consumption test, but even then, there is no guarantee they wold provide financial assistance. I am at a loss.
October 2nd, 2019 at 6:56 pm
Hi i bought my 2014 audi a4 a year and a half ago with 50,000 miles on it. When i hit 78,000 my oil consumption was burning way to fast. The oil light goes off Every 320 miles to put a quart of oil in. I took it to audi, they told me i needed to replace the rings and pistons which would cost me over $8,000 to repair. The dealer ship and audi of America have both denied me to be help with the cost. Im so stressed that i bought a lemon. Does anyone know what i should do??
October 13th, 2019 at 8:44 pm
All!
Audi and Volkswagen and probably Porsche all have this issue and it’s not just the models up to 2011 it’s even later models. I bought a 2012 Q5 2.0 and had oil consumption at 42K miles so I decided to trade it in for the 2014, I started having a timing chain issue and oil consumption at 78K on the 2014 and I had the timing chain replaced and the oil consumption just kept getting worse and now at 130K I have to put a quart every 350 miles. What I don’t understand is how can the US Government allow a car manufacturer to sell cars like this that are causing pollution because they burn oil and it comes out of the exhaust (hence black exhaust pipes), I think all Audi, Volkswagen and Porsche owners should open a class action lawsuit against the US Government for taking bribes from this manufacturer so they can sell vehicles that are made from cheap material for the engines for so many years and that diesel issue was just a cover up story.
October 19th, 2019 at 10:41 am
I purchased an Audi A5 brand new in 2011 with Audi Care. Took meticulous care of the vehicle. Went to the dealer with 57,000 miles not knowing of the issue and was told that because I was 3 weeks from the extended warranty, I would have to pay $1000 for the consumption test and then whatever costs were needed to repair the engine. Needless to say, extremely disappointing and I will never purchase or recommend an Audi vehicle.
October 23rd, 2019 at 1:54 pm
I bought a new 2013 Audi Q5. After about 30000 miles – two years after ownership – the car Oil engine light came on. I added a quart of that same day. Two years later the car right after the warranty expired the car broke down while trying to go up a San Francisco hill. The dealer made all repairs at no cost. Two years later the car broke down on the highway accelerating. The dealer stated a cylinder was blown but recommended to change all 4 because they will all fail eventually – I settled for one only as I was not prepared for such an expensive fix. They changed the oil also but after 500 miles the oil engine light is back – added more oil. Two months later added more oil… etc, etc. I expected to own this car for at least 12 years but it may be less than that. This is unacceptable. NHTSA should issue a recall and have repair all affected. If your car have high oil consumption issues, report it to NHTSA – https://www.nhtsa.gov – if they get enough complaints they will investigate and hopefully issue a recall on all affected models.
October 27th, 2019 at 12:12 pm
I too own a 09’ a4 wagon 2.0l with 115k. Oil consumption is terrible. I have an 11’ A6 with 126k and no oil consumption problems. I’m furious with Audi as I love using this car. Oil and filter is changed every 6k miles. I can’t sell it to someone privately just because of the honesty of what’s wrong with it. I don’t want to trade it in either. It’s a great little car. I just want the problem fixed! Audi should do the right thing. I’m going to my Audi dealership tomorrow to vent my frustrations. It’s not going to be a quiet time when I’m there. I can’t tell you how much I’ve spent for quarts of oil in the last two years. I will never buy another Audi! And I won’t recommend one if they don’t fix it at a cost to them!
November 5th, 2019 at 3:14 pm
I bought a 2011 Q5 with 76K miles 2 years ago. I had the oil changed about 3 months later. I noticed that I had to add 1-2 quarts between oils changes. They told me that Audi’s burn oil, and to add oil if it needed it. It has gotten to the point now, 2 years later and 100K, where I need to add 4-6 quarts between oils changes. Audi has been no help so far. They told me that a prior owner brought it in and they did some work and fixed the problem. I have an appointment to take it to another Audi Dealer to see if they can help. Now that I have done some research and hear all the horror stories online about oil consumption/burning, it doesn’t sound good. I would never own another Audi in my life! And I would never recommend anyone to buy one either!
May 12th, 2020 at 5:57 pm
I have a 2015 Q7.. same issue.. at 2,000 to 2,500 miles we are down a quart of oil consistently.. very frustrating.. what can we do?
August 20th, 2020 at 7:16 am
I bought a 2013 Audi Q5 3 years ago. Constant issues. Many recalls. It consumes an excessive amount of oil. Took it to the dealership for routine oil service. Low oil indicator light came on a week later. Service department said “Audi burns a lot of oil”. From reading other comments it appears this is a script the service department tells the consumers. I’m having to put 1-4 quarts a month between oil changes. I’ve had my lines checked; no leaks. I recently paid to have a mechanic connect to a reader thinking maybe I have a bad sensor with the low oil and engine indicator lights constantly coming on. I was told my vehicle is using excessive amounts of oil. No sensor issues. I’m taking my vehicle next week to the dealership for service to correct another recall and I’m going to request they do an oil consumption test. I’ll keep you posted on the outcome!
November 4th, 2020 at 10:44 am
I just got a 2016 q5 in September and around 1,000 miles on a trip out of state of course it goes off. No german mechanics were nearby. 3 qts in 6 days, I have 46,000 miles. I would end up spending $100 or more a month in oil if this continues. I got it from an independent european dealer, the seller and dealer did this on purpose, they knew this was an issue. This morning after driving for 20 minutes it staggers and hesitates like its going to stall on acceleration pulling out. Pistons I guess per reading complaint message boards? Have an appt Saturday for an oil test an hour away. I have a 3 year warranty but terrible luck, single woman, no other car or rides, hate mechanics. I’m sure they will try to get me to buy a new engine or something out of pocket and screw me. I tried my first domestic (Jeep) before this and hated it, only kept it 2.5 years and now my first european ends up like this when my sister has 2 bmws and 2 rams for years I cant even make it to 2 months without problems.
May 26th, 2021 at 6:10 pm
I have a 2013 Audi A4 that I purchased new. Love the car but at around 80,000 miles the car started to consume approx 1/2 qt oil every 450 miles. I have been back and forth with the local Audi dealer. Much like others have posted, they want to complete a oil consumption test at my cost $700.00 and then discuss options for repairing which I assume will having me foot the bill for the piston and ring swap. Very dissapointing that Audi will not acknowledge the problem. I have several vehicles with close to 200,000 miles that at most burn a 1/2 qt to 1 qt between oil changes.
August 12th, 2021 at 1:19 pm
Purchased 2014 Audi Q5 brand new in 2014. Easy driver, now with 100K miles. Always serviced/oil/filter changes at local Audi dealership. Started to notice uncommon oil consumption at approximately 80k miles. Dealer recommended we replace the valve cover gasket (sorry for any tech term misuse here). But, I have never noticed any oil on the garage floor, oil burning smell, or smoke from under hood. The new gasket was installed with 98k miles. I have since added 3 quarts of oil. I have taken the car back into the service department once a week for 4 weeks. They just can’t seem to figure out what the issue is and have asked that we just keep bringing it back every time the low oil light comes on – as part of their continuing “diagnosis”. OK – Am I just being played here? I am certain they are well aware of the oil consumption issue. With that being said, I am on the side of the isle that claims the “Audi oil consumption” issue has NOT been resolved. In addition, back when we bought the car, we really had no idea nor had heard of any oil consumption issue or class action law suit (bad on me). We did buy the Audi Pure Protection Extended Service Plan. Although, they cover their bases here also in the section covering “Exclusions” – want to take a guess what is excluded….? You guessed it…. “The correction of oil consumption”.